
Workforce Solutions Jam | Apprenticeship as a pathway for enhancing workforce recruitment and retention
Tuesday, June 18, 2026 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour
This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA).
Webinar description: Innovative apprenticeship in behavioral health and health care expand and enhance the workforce through paid, structured, career‑pathway training models that blend on‑the‑job learning with classroom instruction. Across the U.S., these programs are being used to address severe shortages in mental health, substance‑use treatment, and broader health care roles. This work requires intentional non-traditional partnerships and investments to create lasting impacts on the workforce gap. We will explore a number of models of apprenticeship as well as understand key features for a successful apprenticeship approaches.
Learning Objectives:
- Description of apprenticeship programs and how they work
- Outcomes of apprenticeship success
- Role of partnerships in apprenticeship programs
- Identify key components of successful programs
- Examine innovative apprenticeship models
Audience: We welcome all who are interested in strengthening the behavioral health and health care workforce through apprenticeship and other earn-and-learn career pathway models. The material is primarily structured to provide maximum value to behavioral health and health care leaders, workforce development organizations, educators, policymakers, employers, and community partners developing and supporting sustainable workforce pipelines.
Speaker Information

Madeline Boehm with Healthcare Career Advancement Program (H-CAP)
Madeline Boehm is a Registered Apprenticeship Program Manager and is based in Helena, Montana. Madeline joined H-CAP in November 2021, after 16 years working for the State of Montana. Most recently she worked with Montana Tribal Health Centers and Urban Indian Health Centers on suicide prevention.
Read more
Previous to her work with the Indigenous community, Madeline worked for more than 5 years with the Montana’s Registered Apprenticeship Program, developing and implementing healthcare apprenticeships statewide. During Madeline’s time, Montana went from zero healthcare apprenticeships to over three hundred, with over fifty different employers and over twenty different occupations. Prior to her work with apprenticeship, Madeline worked in regulation with the Montana Department of Public Health and Human Services where she was the Program Manager of the Nurse Aide Registry and the Training Coordinator for the State Survey Agency.
Madeline sees one of her main roles as facilitating conversations on how workforce issues in healthcare can ultimately lead to better patient and resident care.

Shannon Brown Joseph, Senior Consultant, Health Management Associates
Shannon Brown Joseph is a dynamic and accomplished workforce development liaison with experience in federal and state funded programs, diversity initiatives, and programmatic development. Shannon incorporates diversity initiatives, strategic partnerships, policy development and programmatic design into talent pipeline creation.
Read More
She is a recognized thought leader, presenting industry best practices for education, training and work-based learning to national audiences. Her expertise allows her to support the development of registered apprenticeships and customized talent training for in-demand positions, meeting organizations’ strategic objectives.
Before joining Health Management Associates, Shannon was national director of nursing workforce pipeline for Ascension Health, one of the largest health systems in the United States. Shannon directed nursing and nursing support workforce development programs for the system, supporting more than 150,000 employees and 2,600 sites of care, including 142 hospitals, nationwide.
Shannon previously served as director of workforce development at Ochsner Health. Here, she led her team to not only increase their initiatives by over 500 percent but also implemented the initiatives throughout the system’s entire footprint. Within three years, Shannon connected more than 2,000 individuals to education, training and job placement. She accomplished this via resource acquisition efforts throughout her tenure, valued at more than $7 million.
In addition to her health system experience, Shannon has worked in workforce development with state agencies. Receiving an appointment as assistant secretary of labor in Louisiana, Shannon oversaw all of the Louisiana Workforce Commission’s (LWC) workforce development programs. She was responsible for the statewide network of American Job Centers, Business Services, Incumbent Worker Training, Apprenticeship, Veterans’ Services, Louisiana Rehabilitation Services, Rapid Response, Labor Programs and state administration of the Community Services Block Grant programs.
Prior to her appointment, Shannon served the LWC as industry sector coordinator, where she successfully established a major partnership within the healthcare sector. This partnership continues to provide medical training and employment opportunities for long-term unemployed citizens. Another partnership Shannon developed with Delgado Community College ensures intensive services for eligible veterans and their spouses, specifically veterans who are homeless, disabled, low-income, re-entering society following incarceration, recently discharged from the military or lacking a high school diploma. As part of the program, full-time Disabled Veteran Outreach Program specialists were strategically placed on campus for student assistance. Shannon also convened the first cross-sector partnership in the state of Louisiana between the education and industry sectors. This collaboration led to standardized allied health training between all community colleges statewide.
Shannon earned her Master of Business Administration from the University of Phoenix and her Bachelor of Business Administration in marketing from Loyola University in New Orleans. She is certified in diversity, equity, and inclusion by the University of South Florida and in workforce development by the National Association of Workforce Development Professionals. Shannon is a fellow in the William K. Kellogg Foundation Leadership and Community Engagement Fellowship, and she has previously been a fellow in the Louisiana Institute of Politics. She is currently pursuing her doctorate degree in leadership from Liberty University.
Outside of the office, Shannon lends her experience and skills to several nonprofit organizations. She currently serves on the board of directors with of the Arc of Greater New Orleans, Algiers Economic, New Orleans Career Center and Clover. Shannon works with Goodwill Industries Technical and Training, is a member of Delta Sigma Theta Sorority, and sits on advisory boards for Next Level Nola and the National Youth Employment Coalition Steering Committee for New Orleans and Los Angeles. In her travels, she enjoys visiting museums and learning new languages.

Dr. Metoka Welch, Executive Dean, Apprenticeship College of Health with Reach University.
Transformational Leader. Apprenticeship Advocate. Passionate about Building Community and Expanding Possibility.
Read More
Background
The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.
The Workforce Solutions Partnership is the name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.
June 16 @ 1:00 pm – 2:00 pm EDT






























































