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The College for Behavioral Health Leadership

The College for Behavioral Health Leadership

Where behavioral health leaders collaborate to grow and transform communities across the nation.

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workforce solutions jam

Workforce Solutions Jam | June 2025

May 16, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | June 2025

Tuesday, June 17, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Join us on Tuesday, May 20 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership.

Register Now

The Workforce Solutions Jam provides an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!
Register Now


Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


June 17 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Solving Together: Celebrating Year One of Workforce Solutions Jams

April 10, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Solving Together: Celebrating Year One of Workforce Solutions Jams

Tuesday, May 20, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Join us for an inspirational webinar as we mark the first anniversary of our Workforce Solutions Jams!  In this milestone event hear from our three partner organizations on their reflections over the last year and what’s ahead. Come connect with cross-sector organizations and change-makers to reflect on a year of collaborative problem-solving and innovation. 

Register Now

What to Expect: 

  • A retrospective of key takeaways and recurring themes from our Jam sessions 
  • Stories from organizations that are implementing meaningful changes based on Jam insights 
  • Introduction of exciting new opportunities for engagement and collaboration 

Whether you’ve been with us from the beginning or are curious about joining our community, this webinar offers valuable perspectives on addressing behavioral health workforce challenges through collective intelligence and shared experience. 

Don’t miss this opportunity to connect with peers, celebrate our achievements, and discover new ways to participate in shaping the future of behavioral health workforce solutions. 

Join us on Tuesday, May 20 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership.

Register Now

Speaker Information

Mary Beth Fessler LPCC, LADC has been working in the field of substance use disorders and mental health since 2008. She obtained her Masters Degree from the Hazelden Betty Ford Graduate School of Addiction Studies and is dually licensed as a LADC and LPCC. She has had a strong passion for working with women since 2010 when she started working at Wayside House. Mary Beth spent 6 years working with mental health residential programs (IRTS) and also has experience in case management services. Her areas of interest include secondary trauma, work-life balance, infertility, and leadership development. When not working, Mary Beth spends time with her husband, Branden, Daughter, Sloane and yorkies, Indy & Koda. She is a huge NFL fan, a MN Vikings season ticket holder, and is in a couple’s bowling league. Mary Beth is a new mom and thrilled to again be working with women and families.



The Workforce Solutions Jam provides an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


May 20 @ 1:00 pm – 2:00 pm EDT

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Workforce Solutions Jam | Strengthening Workforce Pathways: The Role of Higher Education in Training Future Behavioral Health Professionals

March 12, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Strengthening Workforce Pathways

The Role of Higher Education in Training Future Behavioral Health Professionals

Tuesday, April 15, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Higher education plays a critical role in preparing the next generation of behavioral health professionals. This session will explore how institutions are adapting to meet workforce demands by modernizing curriculum, expanding access to education and training, and equipping students with the skills needed to succeed in a rapidly evolving field. Speakers will share strategies for strengthening education-to-workforce pathways and addressing challenges in workforce preparation to build a more sustainable and prepared behavioral health workforce.

Register Now

Key highlights of this webinar include:

  • Understand how institutions are adapting to meet workforce demands
  • Learn strategies for strengthening education-to-workforce pathways
  • Hear from leaders on what they are seeing in the field

Speaker Information

Dr. Kevin Doyle, EdD, LPC, LSATP is a counselor educator and higher education administrator who was named the President/CEO of the Hazelden Betty Ford Graduate School in January 2022. His career has included over 35 years as a licensed professional counselor, clinical supervisor, and non-profit executive. Prior to joining Hazelden Betty Ford Graduate School, he was a professor in the counselor education program at Longwood University (Farmville, VA), where he also served as chair of the Department of Education and Counseling. Dr. Doyle has served multiple terms as a member of counselor licensing boards and has been highly active in the collegiate recovery movement. He has published widely in counseling professional journals and other publications.

Sarah Reives-Houston, is the Director of Behavioral Health Springboard at the UNC School of Social Work. She has a Ph.D. in education psychology from Capella University and is completing her PsyD in clinical psychology and trauma from California Southern University. Dr. Reives-Houston is certified as a family trauma specialist and as a child and adolescent trauma specialist and engages in research and conducts training on recognizing, managing, and mitigating the impacts of trauma on client populations and service providers. Prior to coming to UNC, she was on the faculty at NC Central University, where she taught courses and oversaw research projects and evaluation programs. She has also developed training and curriculum materials on mental health, substance abuse, systems of care for individuals and families. 

Cayman Tirado, MA, LCDC, CPS, RYT-200, is the director of the Mental Health and Addiction Studies Program at San Jacinto College. Additionally, she is a board member for INCASE, the International Coalition for Addiction Studies Education.  

Cayman has worked in the substance use disorder field since 2004, starting as a prevention specialist for underserved youth. Additional roles include IOP counselor, sober living case manager, and clinical case manager for homeless adults with co-occurring disorders. She is also a certified yoga instructor and is passionate about incorporating this into recovery.

She has been teaching at San Jacinto College since 2015 and has worked for many years to develop a pedagogical approach that supports the current and future health and wellbeing of students going into the behavioral health professions.

Additional speaker information coming soon.


Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


April 15 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Understanding Interstate Licensure and Its Impact on the Behavioral Health Workforce

February 12, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Understanding Interstate Licensure and Its Impact on the Behavioral Health Workforce

Unlocking Opportunities for Expanded Workforce Mobility and Enhanced Access to Care 

Tuesday, March 18, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Interstate licensure compacts offer an opportunity to address long-standing and emerging challenges for the behavioral health workforce such as expanding access, addressing rural and regional gaps in care, opening flexibility for providers, and potentially offering value in times of regional disaster and emergency response efforts. As provider shortages persist and the mental health crisis deepens, understanding these cross-state practice opportunities has become essential for the future of behavioral healthcare.  

Join us for an in-depth exploration of how interstate compacts present an opportunity for behavioral health workforce expansion and mobility. Our expert panel will share frontline insights on implementation strategies, regulatory considerations, and emerging opportunities. 

Key highlights: 

  • Understand the current landscape of key behavioral health interstate licensure compacts and reciprocity agreements  
  • Explore implementation challenges and success stories from states with existing interstate licensure agreements 
  • Discover future trends and anticipated developments in interstate practice 
Register Now

Speaker Information

Janet Orwig, MBA, CAE, has led the Psychology Interjurisdictional Compact (PSYPACT) as its executive director since 2015. In her position, she supports the Compact’s governing body, the PSYPACT Commission. Janet manages the day-to-day operations of PSYPACT, including implementing compact and regulatory compliance. She plays an integral part in developing new services and programs, securing and managing large government grants, and furthering stakeholder relations. Her 29-year career in association management includes experience in customer service, communications, public relations, advocacy, strategic planning and implementation, leadership development, and project and program management. Janet earned her Paralegal Certificate and undergraduate degree from Huntingdon College and her Master of Business Administration (MBA) from the University of Phoenix. She is also a Certified Association Executive (CAE).

Greg Searls is the Executive Director of the Counseling Compact Commission. He is a licensed funeral service practitioner in Wyoming, beginning his regulatory career in 2010 when appointed by the Governor to the Board of Funeral Service Practitioners. In 2016, he transitioned to an Executive Director role within the Wyoming Professional Licensing Board office.

Throughout his tenure, Greg has served as the Executive Director for various boards, including the Mental Health Professions Licensing Board, Board of Registration in Podiatry, Board of Midwifery, Board of Examiners in Speech-Language Pathology and Audiology, Board of Hearing Aid Specialists, Board of Athletic Trainers, and Board of Occupational Therapy. During his leadership, Wyoming enacted statutes to join the ASLP-IC, Occupational Therapy Compact, and Counseling Compact. He initially served as the ex-officio representative to the Counseling Compact Commission for AASCB until Wyoming joined the compact, at which point he was appointed commissioner.

Jeff Shumway, Director, Office of Professional Licensure Review, Utah Department of Commerce

Jeff Shumway helped launch the Office of Professional Licensure Review in July 2022. Prior to accepting that role, Jeff worked with The Bridgespan Group and Social Finance where he advised major nonprofits, philanthropies, and government agencies. As director of the Office of Professional Licensure Review, Jeff leads a team of employees who take a critical look at all state licensure requirements to inform the state legislature on necessary changes and updates to those requirements. Jeff holds a degree in public policy from the Harvard Kennedy School of Government and a degree in Economics from Brigham Young University.


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


March 18 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Behavioral Health Workforce 2025: Critical Insights and Emerging Challenges

January 13, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Behavioral Health Workforce 2025: Critical Insights and Emerging Challenges 

Tuesday, February 18, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

The behavioral health landscape continues to experience ongoing and multi-pronged complexity, with systemic challenges intersecting workforce needs, technological innovation, and evolving policy developments. This session hosts long-term behavioral health workforce experts in a discussion on current workforce challenges, emerging solutions, and lessons learned in how to maintain a focus and attention to workforce initiates throughout policy shifts.  

Join us for a conversation on insights around navigating increasingly complex environments marked by evolving policy frameworks and heightened demand for adaptive, resilient workforce strategies. The ability to anticipate, understand, and proactively respond to these systemic shifts will be paramount for workforce sustainability in 2025 and beyond. 

Register Now

Speaker Information

Jonah C. Cunningham currently serves as President and CEO of the National Association of County Behavioral Health and Developmental Disability Directors (NACBHDD). In this role he proactively advocates for national policies that recognize and support the critical role counties play in caring for people affected by mental illness, addiction, and developmental disabilities. In this capacity he also serves as Executive Director of the National Association for Rural Mental Health.

Prior to joining NACBHDD, Jonah worked at Trust for America’s Health, a public health think tank, where he focused extensively on ways to reduce mortality from substance misuse and suicide. Additionally, he worked as a congressional staffer for several years in the office of Congresswoman Grace F. Napolitano (CA) where he helped to reestablish the Congressional Mental Health Caucus and created a Suicide Prevention Task Force within the Caucus.

Michael Hoge, Ph.D. is Professor Psychiatry at the Yale School of Medicine and the Director of Yale Behavioral Health. For four decades at Yale, he has been developing and managing comprehensive systems of behavioral health care and a broad range of clinical, rehabilitative, educational, vocational, outreach, and recovery-oriented services for children, adolescents and adults. Simultaneously, he has worked to develop and evaluate innovative services, including alternatives to hospitalization, crisis response systems, programs for the homeless, and therapeutic schools.  

Dr. Hoge, a clinical psychologist, is a nationally recognized expert on behavioral health workforce development. He is a founding member and the Senior Science and Policy Advisor of The Annapolis Coalition on the Behavioral Health Workforce. He is the senior editor or author of three major works by the Coalition: the SAMHSA-funded national Action Plan on Behavioral Health Workforce Development; the Alaskan Core Competencies for Direct Care Workers in Health and Human Services; and the SAMHSA and HRSA-funded Core Competencies for Integrated Behavioral Health and Primary Care. Over the past five years he has developed the Coalition’s intensive Recruitment and Retention Learning Collaboratives in Behavioral health and launched these collaboratives across the nation.

Michael has presented and published widely on behavioral health services and workforce development. He has consulted to the President’s New Freedom Commission on Mental Health and to numerous federal and state agencies, foundations, and provider organizations. He has been a member of two National Academy of Medicine (IOM) Committees that addressed workforce issues and Chaired the Behavioral Health Professional and Technical Advisory Committee of The Joint Commission.

Marcy Melvin, MA is a pivotal executive with over 25 years of experience in behavioral health policy, training, and clinical practice. As a Licensed Professional Counselor in Texas her experience includes providing direct clinical and supervisory services to children, youth, parents, and young adults in various clinical settings including residential, in-home, outpatient, private practice, primary, secondary, and post-secondary locations. Marcy is extremely passionate about advancing health equity and reducing disparities and disproportionality; this has been a culmination of her life’s work in various clinical, organizational and systems settings. 

Wendy Morris, RN, MSN, CS, has enjoyed various roles in patient care and leadership across the continuum in behavioral health for more than three decades, including inpatient, outpatient, and home health services as well as state government. She served as commissioner for Kentucky’s Department for Behavioral Health, Developmental and Intellectual Disabilities for several years and is currently a Senior Behavioral Health Advisor at the National Association of State Mental Health Program Directors (NASMHPD).

Ms. Morris holds a Master of Science in Community Health Nursing from the University of Kentucky and is credentialed as a Public Health Clinical Nurse Specialist by the American Nurses Credentialing Center (ANCC).

Reyna Taylor, Senior Vice President, Public Policy, National Council for Mental Wellbeing

Ms. Taylor brings extensive experience with federal public policy initiatives to protect access and affordability to her role as Vice President, Policy & Advocacy at the National Council for Mental Wellbeing where she leads public policy and government affairs activities, supervises legislative matters and guides overall public policy strategy. With nearly two decades of specialty pharmaceutical and medical device experience, Ms. Taylor has a wide range of knowledge on public policy issues, including Medicare, Medicaid and commercial management of managed care organizations, hospitals, pharmacies and mental health centers. She holds a Bachelor of Science in neuroscience from Bates College and earned a Master of Science in biotechnology and Master of Business Administration from Johns Hopkins University. Currently, she serves on the board of the Mental Health Liaison Group.

Moderator


Josh Rubin, MPP
Vice President, Client Solutions
Health Management Associates

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


February 18 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Bridging the Gap: Advancing a Diverse and Resilient Workforce for SUD Treatment

December 10, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Bridging the Gap: Advancing a Diverse and Resilient Workforce for SUD Treatment 

Innovative Strategies to Strengthen the SUD Workforce and Support Recovery 

Tuesday, January 21, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, January 21 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Register Now

The substance use disorder (SUD) treatment landscape is facing an unprecedented workforce crisis. Recent data from Health Resources and Services Administration (HRSA) predicts the demand for addiction counselors will increase by 62%, while the supply of addiction counselors is expected to decrease by 13%. The stark reality is that current workforce capacity can only support approximately half of those seeking recovery services—a gap that demands immediate, innovative solutions. 

Addressing the SUD crisis requires a robust and ready workforce that is not only skilled but also reflects the diversity of the communities they serve. This Workforce Solutions Jam will focus on actionable strategies to recruit, train, and retain a workforce capable of meeting the unique needs of individuals affected by substance use.  

Key highlights of this webinar include: 

  • Discover strategies to create a more diverse and representative SUD workforce 
  • Explore model legislative frameworks to systematically address SUD workforce development challenges 
  • Understand approaches to developing workforce competencies that improve care quality and recovery outcomes 
  • Gain insights into building partnerships that support recovery-focused employment opportunities 

Speaker Information

Alexandra Plante is a Senior Advisor of Substance Use at the National Council for Mental Wellbeing, and works alongside the United Nations Office of Drug Control Policy (UNODC) on unethical practices in substance use disorder treatment and recovery. Previously she has served as a consultant to U.S. federal agencies and state policymakers, international agencies, and private entities such as Google. Her writing has been featured in outlets such as Harvard Health Publications, Psychology Today, and The Fix. She holds a M.A. in Quantitative Research in Communications, and previously served as a Director at the Massachusetts General Hospital and Harvard Medical School – Recovery Research Institute, and DynamiCare Health. 

Philip Rutherford is the Vice President for Substance Use in the Strategy and Growth Office at the National Council for Mental Wellbeing. In this role, he expands the organization’s impact in addressing the quality, effectiveness, accessibility and affordability of substance use programs and services for National Council members. He is also tasked with charting a course for progress, transformation and equity.  

Rutherford has managed strategy and operations for several recovery-focused organizations. He is a member of committees at the National Institutes of Health, the Food and Drug Administration and other federal agencies. He serves on several nonprofit boards, including Serve Minnesota, the National Association of Addiction Treatment Providers and the Police Treatment and Community Collaborative. Prior to the nonprofit world, he spent most of his career at Microsoft, Micron Electronics and the Taylor Corporation. Rutherford is an active member of the recovery community and has considerable experience in the areas of reentry and equity. 

William Stauffer is in long-term recovery and leads PRO-A, the statewide RCO of Pennsylvania. Mr. Stauffer is a writer on the history and future of the American Recovery Movement. In 2019 he was honored as the Vernon Johnson Award Individual Recovery Advocate award by Faces & Voices of Recovery. In December of 2023, he testified to the US Senate Special Committee on Aging for the second time to highlight challenges and opportunities related to the growing problem of substance use disorders in older adults. He recently completed a fellowship at the Hazelton and Betty Ford Foundation in Center City MN through the A.A. Heckman Endowed Fellowship. As part of passing the torch to the next generation, International esteemed author and recovery thought leader William White asked Mr. Stauffer to open the First National Conference on Addiction Recovery Science held by NIDA, NIAAA and the Recovery Research Institute at Harvard with his remarks. He is an adjunct Professor of Social Work at Misericordia University in Dallas PA.

Shelly Weizman is a human rights lawyer who currently serves as the associate director of the Center on Addiction and Public Policy at the O’Neill Institute at Georgetown Law and as faculty at Georgetown’s Master of Science in Addiction Policy and Practice. She previously worked in the governor’s office in New York, where she oversaw policy and operations related to addiction, mental health, and disabilities, and began her legal career as a civil rights attorney in New York City. Before law school, she worked with youth and families at a variety of addiction treatment programs. She is also a person living and thriving in long-term recovery from addiction. 

Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


January 21 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Reducing Barriers to Licensure to Expand and Diversify the Behavioral Health Workforce

October 19, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Reducing Barriers to Licensure to Expand and Diversify the Behavioral Health Workforce

Creating a More Inclusive and Effective Workforce  

Tuesday, December 17, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, December 17 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Register Now

As the demand for mental health and substance use treatment continues to grow, it is critical to develop a workforce that reflects the diverse populations it serves. Barriers to obtaining licensure remain a pressing challenge for many entering the field, as 57% of people who earn master’s degrees in mental health disciplines do not obtain clinical licensure due to financial, time, and regulatory constraints. This session will explore creative solutions, with insight into the Social Work Interstate Licensure Compact and spotlighting the work of the National Mental Health Workforce Acceleration Collaborative (NMHWAC), a program that aims to increase the number of qualified licensed mental health and substance use treatment clinicians, while increasing diversity in client-facing positions.  

Key highlights of this webinar include: 

  • Understand barriers to obtaining licensure in mental health disciplines 
  • Gain insight into the Social Work Interstate Licensure Compact, including recent updates 
  • Explore actionable models and strategies to expand and diversify the behavioral health workforce 

Register Now

Speaker Information

Amy Conway, MPH is Director of Community Health for Kaiser Permanente. She oversees the management and execution of programs including Housing for Health, Economic Opportunity, and Food & Nutrition Security. Amy has worked at Kaiser Permanente (KP) for two decades in several different roles. After receiving her Master’s in Public Health from Tulane University in the nineties, she began her career as a health educator at the KP clinic in Hayward, California. She then led regionwide tobacco dependence prevention and cessation initiatives and smoking cessation counselor trainings throughout Northern California. Mid-career she left KP to become the executive director of a nonprofit organization whose mission was to teach people mindfulness meditation. She then returned to KP as a senior managerial consultant working closely with Primary Care Chiefs and Managers to lead performance improvement and strategic projects. Amy served as Regional Director of KP’s perinatal substance abuse program for eight years. Outside of work, Amy enjoys playing tennis, hiking, and snowboarding in Colorado where she lives with her partner Michael, her dog Eddie, and two quirky cats. 

Dr. Karen E. Goodenough, PhD, MSW, LGSW, is Executive Director of the National Association of Social Workers – Minnesota Chapter. Dr. KG has worked in direct practice, non-profit program management, has been a consultant in evaluation, data utilization, and strategic planning, and has served as adjunct faculty in numerous BSW and MSW programs throughout Minnesota. Her dissertation research focused on exemptions from licensure, and she is a member of the MN Board of Social Work Advisory Committee and Legislation and Rules Committee. Dr. KG chairs the NASW Licensure Task Force, was on the document writing team for the Social Work Interstate Compact, and is the NASW representative to the Compact Commission. 

Andrea S. Meyer Stinson, Ph.D., LMFT is the Director of Workforce Strategy & Initiatives for Resilient Georgia.

As Director of Workforce Strategy & Initiatives, Dr. Andrea Meyer Stinson leads the National Mental Health Workforce Acceleration Collaborative Program. She is dedicated to growing and strengthening Georgia’s workforce of trauma informed professionals, while simultaneously identifying barriers, facilitators and solutions related to Georgia’s mental health workforce shortages. She was co-founder of Resilient Middle Georgia where she helped to build awareness about positive and adverse childhood experiences (PACEs), resilience, and trauma informed care across an 11-county area.

Dr. Meyer Stinson has worked therapeutically with children, couples, families, and communities since 2001. She has trained extensively in Parent Child Interaction Therapy (PCIT), Perinatal Mood and Anxiety Disorders (PMADs), and Child Parent Psychotherapy (CPP). She is a Licensed Marriage and Family Therapist (LMFT) and an American Association for Marriage and Family Therapy (AAMFT) Approved Supervisor. With more than two decades of experience working in academia, she has taught undergraduate, graduate, and medical students as a professor in Mercer University’s School of Medicine in the Master of Family Therapy program. She is past president for the Georgia Association for Marriage and Family Therapy (GAMFT) and a former board member for Resilient Georgia. She earned her doctoral degree from The Florida State University, master’s degree from Purdue University, and two bachelor’s degrees from the University of Georgia.

Julia Pavon Rojas M.S, NCC, is a pre-licensed, bilingual mental health counselor whose primary focus is providing individual and group counseling to adults, adolescents and children. Julia works for Ser Familia, a non-profit organization with offices all across the metro-atlanta area. Ser Familia provides mental health and prevention services for Latino families in Spanish. Julia graduated from the University of Georgia with a B.S in Psychology and criminal justice studies, and completed her M.S in mental health counseling at Oklahoma State University. 

Emmaly Perks, MA, CCRP, is an experienced leader in mental health and education, with over a decade of expertise leading workforce and leadership programs. She holds a Bachelor of Science in psychology and a master’s degree in curriculum, instruction, and assessment. As the current Director of the National Mental Health Workforce Acceleration Collaborative for the National Council for Mental Wellbeing, she oversees a $15MM national program aimed at addressing the mental health workforce crisis through recruitment, training, and retention of mental health clinicians from diverse backgrounds. Previously, Ms. Perks was Director of the Office of Education and Training for the University of Colorado’s Department of Psychiatry, where she led programs in workforce and organizational development. 

Amy René, LCSW has over 30 years of social work experience in the Metro Atlanta area. She graduated from The University of Georgia in 1993 with a Bachelor of Social Work degree and began her career in child welfare with DFCS. She has worked at DFCS until 2004 when she went to work for Hillside, Inc., one of the oldest non-profits in Atlanta. Amy obtained her MSW in 2004 from the University of Georgia.

Amy has worked at Hillside for 20 years and has served in multiple roles including the Vice President of Community Operations and Clinical Services. She was intensively trained in Dialectical Behavior Therapy by Dr. Tom Lynch and Dr. Adam Payne in 2006 with the original cohort of therapists and staff at Hillside. She has also participated in advanced DBT trainings with Dr. Shari Manning and Dr. Marsha Linehan. She has participated in intensive continuing education training in the areas of Family Preservation, Foster Care, Kinship, Wraparound, Family Finding, Trauma, and Child Welfare.

Amy lives in North Atlanta with her husband of 15 years and 13 year old daughter.

Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


December 17, 2024 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Addressing the Workforce Shortage Through Policy Change

September 25, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Addressing the Workforce Shortage Through Policy Change 

Translating Innovative Policy Solutions Into Action

Tuesday, November 19, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, November 19 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!
Register Now

The focus of this session will be on innovative policy solutions at the federal and state level aimed at addressing the workforce crisis. In September, The Kennedy Forum released a report titled, Building the Mental Health and Substance Use Disorder Workforce We Need, which examines the extent of the shortage and provides guidance for policymakers on payment and reimbursement, licensure and standardization, education and training, and data and technology. Representatives from The Kennedy Forum’s workforce committee will share highlights of the report, followed by a dialogue with state leaders implementing promising strategies aligned with the report. 

Key highlights of this webinar include: 

  • Review the policy recommendations set forth in The Kennedy Forum report and how and why they were developed 
  • Explore innovative, promising strategies implemented by state leaders aligned with these policy recommendations 

Speaker Information

Andrea Carlstrom has spent her entire career dedicated to health and wellness in a wide variety of environments and has served the community as Chaffee County Public Health’s (CCPH) Director for almost a decade.  CCPH provides the county with over 30 programs and services, including chronic disease prevention and early intervention, communicable disease surveillance and investigation, emergency preparedness and response, maternal and family health, environmental health, aging well, immunizations, and so much more.  In 2019, she and her colleagues were inspired to ignite a storytelling and advocacy movement to empower and unite the people of Chaffee County and to drive systems and policy change from the tales of lived experience from our own backyard which has become We Are Chaffee.  We Are Chaffee is a catalyst for community conversations, and it is not uncommon for Andrea to be meeting with community partners and members of the public to hear about their experiences and to strategize on solutions to make living in Chaffee County a better place for all.  As chief health strategists in the communities they serve, local public health directors have an opportunity to connect people and programming, leverage resources and expertise, and improve the health landscape with an equitable lens.  Andrea is honored that she has such a unique role in such a special place that she calls home.

Nathaniel Z Counts, JD, is the Chief Policy Officer for The Kennedy Forum, where he advances a public policy agenda which aims to ensure that all individuals have access to the treatment, services, and insurance coverage that meets their needs and the supports necessary to promote prevention, recovery, and mental well-being. In previous roles, Nathaniel served as Senior Policy Advisor for Mental Health to the Commissioner of Health for the City of New York and the Senior Vice President of Behavioral Health Innovation for Mental Health America (MHA). His thought leadership and research have been published in journals such as JAMA Pediatrics, Lancet Psychiatry, and Nature Mental Health. He received his JD cum laude from Harvard Law School, where he was a Student Fellow at the Petrie-Flom Center for Health Law Policy, and his BA in biology from Johns Hopkins.

Dr. Erin Parks is a clinical psychologist, researcher, and co-founder of Equip, a virtual eating disorder program that delivers evidence-based treatment for lasting recovery. She has over 15 years of experience with adolescents and adults in inpatient, partial hospitalization, and intensive outpatient settings, where she has seen firsthand the disparity in who gets diagnosed and who has access to quality treatment. Erin is passionate about quality mental health treatment and helping families differentiate between treatment that feels good and treatment that works. 

Dr. Helen Egger is a child psychiatrist, mental health epidemiologist, and digital health innovator. She is a highly sought world expert in the field of child psychiatry working with countries and global organizations on early interventions and measurement-based care. With over 19k citations to her name, 100+ peer-reviewed research articles, and dozens of NIH research grants, she deeply understands what works in mental health and what is just conjecture. She was recognized by Forbes 50 over 50  for co-founding Little Otter with her daughter, Rebecca Egger. Little Otter is a virtual child and whole family mental health company providing measurement-based and evidence-based care to children from birth to age 14 and their families. 

Prior to Little Otter, Dr. Egger was Chair of the Department of Child and Adolescent Psychiatry at NYU Langone Health (NYULH), Director of the NYU Child Study Center, and before that Vice-Chair and Chief of the Division of Child and Adolescent Psychiatry at Duke Medicine. She founded the WonderLab and Digital Design Lab at NYULH and the Early Childhood Mental Health Lab and Information and Information & Child Mental Health Initative at Duke. 

As the creator of the PAPA, the gold standard and first diagnostic assessment for preschool children, Dr. Egger has shaped the science and practice of early childhood mental health. The PAPA is translated into more than 15 languages. Her work has proved that the rate of mental health disorders in children under the age of 6 are the same as the rates in older children and that early treatment is highly effective.  

Dr. Egger attended Yale College and Yale School of Medicine, is a mother of four children, and lives in Durham, NC, right up the road from her daughter and co-founder, Rebecca Egger, and her first grandchild. 

Dr. Anita Everett is the Director of the Center for Mental Health Services within the Substance Abuse and Mental Health Services Administration (SAMHSA). Serving in this role since 2018, she provides executive leadership for federal efforts to improve the nation’s mental health service systems.

Prior to SAMHSA, Dr. Everett served as the Section Chief of The Johns Hopkins Bayview Community and General Psychiatry in Baltimore, Maryland. She was on the faculty of the Johns Hopkins School of Medicine and the Bloomberg School of Public Health. At Hopkins, she directed 22 community psychiatry programs that provided a range of services to individuals from preschool age to older adults, that included intensive acute services as well as recovery support services for persons with serious mental illnesses. More recently at Hopkins, she was involved with the leadership of health system behavioral health integration into accountable care structures.

Earlier in her career, Dr. Everett also served as the Senior Medical Advisor to SAMHSA where she worked on the promotion of access to quality services and access to medications in the Medicare prescription drug benefit. From 1999 to 2003, she served as the Inspector General to the Office of the Governor in the Department of Mental Health in Virginia. During this time, she completed over 80 inspections of Institutions operated and licensed to provide mental health services in Virginia. She received the Patrick Henry Award for outspoken advocacy.

Dr. Everett is a past president of the American Psychiatric Association, Maryland Psychiatric Society and the American Association of Community Psychiatry and has received commendation for her work in national healthcare reform and advocacy. She has served on the National Institute on Drug Abuse National Advisory Council, is currently an ex-officio member of the National Institute of Mental Health National Advisory Council and is also active in several professional organizations. She has been engaged in a number of international projects, including with the Global Leadership Exchange, and has provided consultation to the Ministries of Health, Department of Mental Health in Iraq and Afghanistan on the implementation of mental health services in these countries.

Lauren Moyer, LCSW, is the Executive VP of Clinical Innovation for Compass Health Network. She is a visionary servant leader with over 20+ years’ experience in the behavior health field, especially around shaping patient-centered approaches and filling gaps within our system of care. She is the current chair of Missouri’s 988 Taskforce and former chair of Missouri’s Suicide Prevention Network. Ms. Moyer’s multi-faceted experience has equipped her with a comprehensive understanding of the intricate complexities surrounding behavioral health and the transformative potential for change.  

Compass Health Network (CHN) has been a long-standing Community Mental Health Center for 50 years, and now serves as one of the largest CCBHC’s in the nation. As a comprehensive health care provider in 47-counties throughout Missouri, spanning the I-70 corridor from St. Louis to Kansas City, our clinics are in diverse communities and counties, serving a multitude of Missouri with diverse backgrounds, socioeconomic status, and specifically targeting the marginalized and medically indigent who have historically lacked proper access to affordable and clinically effective treatment services. CHN is also an FQHC, a free-standing psychiatric in-patient hospital and a 988-crisis lifeline provider that includes the full continuum of crisis on-demand services such as Behavioral Health Crisis Centers (BHCC), providing 24-7 access to crisis services and support and assisting with hospital and detention center diversion. CHN has made investment in mobile crisis services, emergency room enhancement projects (placing staff members at local emergency room departments to support referral into after care, and most recently the addition of a youth behavioral health urgent care. 

Moderators

Anthony Carter, LCSW is a Director, Practice Improvement and Consulting, for the National Council for Mental Wellbeing. He leads initiatives for advancing the mental health and substance use treatment workforce. Prior to joining the National Council, he served as the data and quality assurance manager for Montgomery County, Md., Child Welfare Services, where he was responsible for agency data collection, analysis and reporting of key performance indicators. He started with Montgomery County as a child protective services social worker investigating child abuse and neglect allegations and is a licensed clinical social worker (LCSW-C) in Maryland. Prior to his career in social work, Carter was a program manager at Public Allies, a national workforce development and social justice nonprofit that advances new leadership to strengthen communities, nonprofits and civic participation.

Peter Delia is a Federal Policy Manager for the National Council for Mental Wellbeing. Peter manages a number of federal policy portfolios for the National Council, including issues related to workforce, telehealth, equity, 988/crisis, and social determinants of health. Prior to coming to the National Council, Peter worked as a senior attorney for the Florida Senate, where he drafted and analyzed legislation related to behavioral health, Medicaid, child welfare, and elder care issues. Peter has also worked as a senior attorney for the Florida Department of Health, where he practiced administrative litigation and prosecuted disciplinary matters concerning physicians, optometrists, chiropractors, psychologists, and dentists. Peter is a South Florida native and currently lives in Tallahassee, FL with his wife, Eliza. 


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


November 19, 2024 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Leveraging AI to Streamline Administrative Tasks in Behavioral Health

September 11, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Leveraging AI to Streamline Administrative Tasks in Behavioral Health

Enhancing Provider Efficiency and Care Delivery 

Tuesday, October 15, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, October 15 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!
Register Now

Artificial Intelligence (AI) technology offers the potential to free up valuable time by reducing the administrative burden on clinicians and other staff through automation and/or streamlining of tasks like documentation, billing, patient management, and scheduling.  By integrating AI into daily workflows, the goal is for clinicians to focus more on patient care, improving efficiency, and to feel less burnout.  However, it isn’t always easy. In this month’s Workforce Solutions Jam, hear directly from providers who will share their firsthand experiences with implementing – or attempting to implement – AI technology to reduce administrative burdens in their clinics.  Join us for a candid conversation about the real-world impact, practical challenges, and successes of AI on provider efficiency, patient care, and clinician well-being. 

Key highlights of this webinar include: 

  • Finding the right AI tools and vendors to meet your organizational needs and goals 
  • Utilization of AI to improve client outcomes and documentation compliance 
  • Using AI as a recruitment and retention tool 
  • Identifying practical challenges and barriers to AI implementation 
  • Considerations for whether AI is the right tool for you 

Speaker Information

Ashley Kjos, PsyD, L.P. is a Minnesota licensed psychologist (#LP5534) and the Chief Executive Officer of Woodland Centers, a Certified Community Behavioral Health Clinic (CCBHC) in west central Minnesota. Dr. Kjos earned her Master’s (2009) and PsyD (2011) in Clinical Psychology at Pacific University in Forest Grove, Oregon. After being a staff psychologist at Woodland Centers from 2011 to 2014 then the Clinical Director from 2014 to 2016, she became its CEO in 2016. As CEO, Dr. Kjos is responsible for the overall coordination of the internal operations of Woodland Centers. The agency has a seven county catchment area and a robust continuum of outpatient, rehabilitative, and residential behavioral healthcare programs serving the entire age range. 

Dr. Kjos is very active in behavioral health services across the state through participation in various associations and serving on non-profit boards. She has served on the board of directors of West Central Industries (WCI), a vocational rehabilitation service provider based out of Willmar, Minnesota from October 2019 to present including being the Vice Chair of this board from 2022 to 2023 and Chair from 2023 to present. She has served as a board member on the Minnesota Association of Resources for Recovery and Chemical Health (MARRCH) from November 2019 to present. Dr. Kjos has been actively involved in the Minnesota Association of Community Mental Health Programs (MACMHP) association since 2014 including advocacy for public policy changes, training, collaboration with providers and associations across the state, and innovation of the mental health and substance use system of care in MN. She has served on the MACMHP board of directors from 2019 to present serving as the Treasurer from 2021-2022 and the board chair from 2022 through 2024. Dr. Kjos is committed to transformation of the healthcare system in the state of Minnesota.  

Dr. Garima Singh, MD is a Chief Medical Officer at Burrell Behavioral Health and its parent company, Brightli. She is triple board certified in American Board of Child and Adolescent Psychiatry, General Psychiatry and Addiction Medicine. She also serves as an adjunct faculty in the Department of Psychiatry, University of Missouri and participates as an expert panel for ECHO Child and adolescent psychiatry. Prior to her current position at Burrell Behavioral Health, she was the medical director at the Thompson Center for Autism and Neurodevelopment. Dr. Singh has been actively involved in teaching, multiple committees and research projects related to mental illness and autism. In her current role she also focuses on novel methods of healthcare delivery including telehealth, integrated and collaborative care models especially for rural and underserved areas. She has several publications and has presented in state, national and international level. She specializes in child psychiatry and especially cares of those with special needs, autism, and developmental delays. She is passionate about bullying prevention and expansion of mental health services. 

Dr. Singh grew up in India, earning her medical degree there before completing a fellowship in child psychiatry at Southern Illinois University (SIU) and her general psychiatry residency at the University of Missouri School of Medicine.  

Jim McEvoy is a Principal with Health Management Associates and is accomplished in architecting robust technology solutions for state agencies, health plans and service providers. Jim understands the substantial role data will play in the future of healthcare delivery and works to inform clients around data-driven decisions. He is an experienced project manager and business strategist who has successfully led all phases of diverse Medicaid technology projects. With deep knowledge of CMS reporting, waiver management and pharmacy data, Jim aligns business goals to deliver groundbreaking healthcare IT solutions.

As a vendor for the Michigan Department of Health and Human Services, Jim managed projects to develop web-based enrollment tools, federal reporting tools and data warehousing strategies for the department’s 1915(c) waivers, health home projects, autism state plan amendment, and home and community-based services projects. He mitigated risk factors through careful analysis of data and a flexible technical solution set. He anticipated and managed change effectively in rapidly evolving business environments and the transfer of knowledge among different departmental units. Jim defined processes and tools best suited to each project and moved between agile and waterfall approaches depending on project specifics and client goals. He created detailed project road maps, plans, schedules and work breakdown structures.

Jim has been the subject matter expert for Michigan’s pharmacy data warehousing strategy. He oversaw inbound data loads, pharmacy encounter processing, and extracts to health plans and Michigan’s fee-for-service pharmacy benefits manager. With significant experience in systems engineering, Jim led the design, development and rollout of approximately 40 extract, transformation and load (ETL) processes and a dozen web applications for clients with the state of Michigan.

Jim had the privilege of serving as the project manager for the CareConnect360 web application. This tool is responsible for delivering Medicaid claims and encounters information to a diverse user audience, including health plans, community mental health agencies, health home providers and foster care workers. It currently serves seven different business units inside of Michigan’s Department of Health and Human Services.

Jim received his bachelor’s degree from Michigan State University. Jim lives in the Lansing area with his wife and three children. They can often be found camping or at an MSU football game. When not doing those things, Jim is a rehabilitating runner and co-hosts MSU’s least topical sports podcast.

Zach Boyd, PhD is the Director of the Office of Artificial Intelligence Policy at the Utah Department of Commerce. Dr. Boyd is a faculty member at Brigham Young University’s (BYU) mathematics department, where he teaches applied and computational mathematics. Dr. Boyd’s research lab focuses on artificial intelligence, machine learning, and mathematical modeling in social science applications, such as psychology, economics, and social networks. Before working at BYU, Dr. Boyd was a postdoctoral research associate at the University of North Carolina at Chapel Hill, an NDSEG Fellow at UCLA, a research associate at Los Alamos National Laboratory, and a Presidential Scholar at BYU.”


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


October 15, 2024 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Payment Reform

June 21, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Payment Reform

The Promise and Potential of Value Based Purchasing for a Thriving Workforce 

Tuesday, August 20, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, August 20 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!
Register Now

Payment is a primary lever for addressing gaps in equity of behavioral health salaries, building pathways for the future workforce and creating reimbursement that supports an expanded workforce. Shifting incentives to focus on outcomes rather than volume can improve job satisfaction and retention by enabling providers to spend more time with patients, engaging in comprehensive care coordination, and participating in integrated care teams.  Payment reform can ensure more stable and predictable funding streams, allowing organizations to invest in workforce development, training, and innovative care approaches, ultimately leading to a more effective and thriving behavioral health workforce. 

Key highlights of this webinar include: 

  • Learn what value-based purchasing really means and its potential to improve outcomes and reduce administrative burden. 
  • Explore the role of emerging payment and delivery reforms in addressing workforce challenges, aligning quality measurement, behavioral health integration with primary care, and supporting whole person health.   
  • Understand how states have typically structured alternative payment models (APMs) for behavioral health services and considerations for new APM efforts for care coordination offered by behavioral health providers. 
  • Discuss how managed care organizations have worked with behavioral health provider organizations to structure APMs and how behavioral health providers have responded to these efforts. 
  • Review value-based payment initiatives implemented by a health insurance company in Pennsylvania focused on the success of providers, stabilization of workforce, and achievement of improved outcomes. 
  • Learn how behavioral health providers in Minnesota are building and implementing value-based delivery and payment strategies through the state’s Integrated Health Partnership, the state’s only dedicated Behavioral Health accountable care organizational model.

Speaker Information

Lori Fertall is the Director of Value-Based Programs at Community Care Behavioral Health, a non-profit behavioral health managed care organization that is part of the Insurance Services Division of UPMC headquartered in Pittsburgh, Pennsylvania. In this position, she is responsible for the creation, implementation, evaluation, and reporting of value-based purchasing arrangements with behavioral health providers. Previously as Community Care’s Director of Quality Management, she implemented quality management programs and performance improvement projects across the company and its provider networks. She regularly presents to a variety of local and national audiences at conferences on topics such as value-based purchasing, quality improvement, and payer/provider relationships. Prior to joining Community Care, Lori worked at various health and human service agencies in clinical and program development roles. She earned a master’s degree in Business Administration from Point Park University, a bachelor’s degree in Social Work and Women’s Studies from West Virginia University, and a Lean Six-Sigma Green Belt from UPMC.  

John O’Brien has more than 30 years of experience in behavioral health systems design, financing, and implementation. He has worked with Medicaid, mental health, and substance abuse authorities in numerous states to develop federal Medicaid waivers, Medicaid state plan amendments, and federal grant applications. A former Senior Consultant at TAC, Mr. O’Brien directed the organization’s work on substance use disorders (SUDs) with an emphasis on helping states increase access to services, integrate SUD treatment and primary care, and reduce unnecessary costs by using Medicaid and other sources to support effective systems. He was the subject matter expert for several states in their efforts to implement systems of care for children and families with serious mental health conditions and on community integration strategies for adults with serious mental illness.

Mr. O’Brien has worked for the U.S. Department of Health and Human Services in leadership roles with the Centers for Medicare and Medicaid Services (CMS) and the Substance Abuse and Mental Health Services Administration (SAMHSA). At CMS, he led the Innovation Accelerator Program for Substance Use Disorder and Primary and Mental Health Integration and coordinated the agency’s efforts on developing guidance regarding parity for Medicaid and the Children’s Health Insurance Program. Mr. O’Brien played a significant role in the implementation of Medicaid expansion under the Affordable Care Act and in developing the Home and Community Based Services regulations. At SAMHSA, he was Senior Advisor to the Administrator on Health Care Reform. 

Jin Lee (Jinny) Palen is the Executive Director of the Minnesota Association of Community Mental Health Programs (MACMHP) and Convergence Integrated Care, a clinically integrated network of community mental health centers across Minnesota. Her background includes public health research and analysis, community engagement, legislative advocacy, government relations, public policy, and community leadership. Prior to her role with MACMHP, Jinny was Minnesota Association of Community Health Centers (MNACHC) Public Policy Staff. Jinny stays active in her local neighborhood community clinic and AAPI community. Jinny worked for the Minnesota Department of Health in the Health Economics Program, Tobacco Prevention and Control, and the Legislative Affairs Office. Jinny was a Legislative Policy Fellow of the Partners for the Americas Policy Exchange Fellowship in 2014. She has a Bachelor of Arts in Biology from the College of Saint Benedict, St. Joseph MN, and a Master of Public Health degree from the University of Minnesota.  

Samantha Repka is a Research Associate at the Duke-Margolis Institute for Health Policy where she focuses on issues related to care delivery and payment reform, behavioral health including substance use disorder, and other public health issues.  Previously, Samantha worked at the New York City Department of Health and Mental Hygiene, where she served as a Director of Public Policy. Prior to her time in NYC, she was a Senior Manager at AcademyHealth and a Teach for America Corps Member. She holds a Master of Science in Public Health and a Bachelor of Science in Public Health from the University of North Carolina at Chapel Hill.


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


August 20, 2024 @ 1:00 pm – 2:00 pm EDT

Tagged With: webinar, workforce solutions jam

Workforce Solutions Jam | Transforming Organizational Culture

May 31, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Transforming Organizational Culture

Elevating Quality of Life at Work 

Tuesday, September 17, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, September 17 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!
Register Now

High turnover undermines an organization’s stability, effectiveness, and long-term success, leading to increased costs, loss of expertise, decreased productivity, and lower morale, especially in challenging roles.  Prioritizing organizational culture is key to supporting employee retention.  When employees feel valued, connected to their colleagues, and aligned with the organization’s mission, job satisfaction improves, making them less likely to leave. Organizations that emphasize a healthy work-life balance and employee wellbeing through things like flexible work arrangements and social and mental health support tend to achieve higher retention rates. Join us for the next Workforce Solutions Jam to learn strategies for fostering long-term retention by creating an environment where employees feel valued, fulfilled, and motivated to stay. 

Key highlights of this webinar include: 

  • Learn how a large provider transitioned more than 90% of their 400+ staff to a 4-day work week where individuals work 32 hours but are paid for 40 hours. 
  • Hear about the impact of a 4-day work week from the perspective of staff, and how other organizations can start this journey. 
  • Explore the multi-faceted approach taken by a social services organization to create a culture of respect and belonging that significantly reduces turnover.
  • Understand why staff are choosing quality of life at work over higher salaries.
  • Learn about a model from the United Kingdom for developing organizational wide approaches that support creating psychologically safe workplaces.

ANEW is a social services organization that offers a range of comprehensive services to women and their families including Residential and Outpatient Substance Use Disorders Treatment, Sober Housing for Women and Women WITH Children, Family/Partner Apartments, a Non-profit Mental Health Clinic, and a Licensed Childcare Facility. ANEW is aware of the gaps and barriers that women face in the process of receiving the help they need to begin their lives anew and we aim to reduce and remove those obstacles. 

4C Health is a certified Community Mental Health Center and Inpatient Psychiatric Facility in the State of Indiana. 4C Health serves over 9,000 consumers annually across 14 rural counties in North Central Indiana with over 430 employees. 4C Health is known for its innovation in care and operations and was an early implementer of an expanded crisis continuum implementing Mobile Crisis Teams in 2020 and opening a Crisis Stabilization Unit is 2021. 4C Health is 1 of the 8 pilot organizations for Indiana’s Certified Community Behavioral Health Center State Demonstration. 

Speaker Information

Dr. Carrie Cadwell has been the CEO/President of 4C Health since 2017. She is a licensed psychologist in the state of Indiana. Dr. Cadwell has dedicated her almost 20-year career to rural North Central Indiana communities and, in particular, serving the behavioral health and substance use recovery needs of those with significant socio-economic disadvantage. Her experience spans community mental health, crisis services, youth residential, inpatient psychiatric care,  integrated primary care practice, and outpatient private practice across the lifespan. She is passionate about 4 day work week as a public health intervention and over 90% of 4C Health’s employees work a 32 hour week but are paid for 40 hours.  

Emily Carlstrom, CPRS, is a Certified Peer Recovery Specialist who works with women in recovery to help find ways and resources to live a new way of life. Emily participated in the Recovery Coach Academy through Bold North Recovery and became certified through the Minnesota Certification Board. Emily is in recovery herself and also a graduate of ANEW’s Outpatient program. Emily is also the sober house manager and oversees all six sober homes at ANEW Chemical Health Services. As a former client and resident of the ANEW program, Emily knows firsthand what the women she works with have been through. It has been an amazing journey for her so far and she takes great pride in being able to make a difference in the lives of other women like herself.   

Michaelene Colestock has 22 years of experience in the Substance Use Disorders Treatment field. Currently, Michaelene is the owner, founder, and CEO of ANEW Chemical Health Services a 245G Co-Occurring Treatment Center for adult women. Michaelene has a master’s degree in Counseling Psychology from the University of St. Thomas. Michaelene has a passion for educating others on the topic of addiction. She has taught students at the U of M and Adler Graduation School, facilitated trainings at Metro State University on Co-Occurring Disorders, Family Supportive Housing Center on a variety of topics, MARRCH Conference, Washington DC Conference to Prevent Homelessness, all required 245 G trainings for other treatment centers, and many more informal trainings. Michaelene is most well known for her passion to house women AND their minor children. She has owned and operated sober housing on the East Side of St. Paul since 2010 and her mission is to keep families together while working on recovery. In addition to ANEW Chemical Health Services Michaelene owns and operates Spence Specialties LLC which is 4 sober homes and an 11-unit apartment building located in St. Paul, MN. Spence Specialties has a contract with Ramsey County for Housing Supports and the MN Department of Health Board and Lodge with Special Services. Michaelene has as an affinity for the East Side of St. Paul. She and all of her family members attended primary school at Sacred Heart on 6th St. and Harding High School. She and all of her siblings, parents, and grandparents were married at Sacred Heart Church. 

Honorary Associate Professor Sean Russell MBE is a researcher focusing on reviewing and delivering interventions for mental wellbeing across the business sector and wider organisations. 

Over the last 7 years, Sean has been the Programme Director that led the development and implementation of the Mental Health Commission Action plan in the West Midlands, England and national Mental Health and Productivity Pilot researching 1150 organisations with over 850,000 employees. He was the founder of Thrive at Work and led the regional response to implementing Thrive into Work.   

He has 35 years of public service experience across Policing, Local Authorities and more recently academia.  Sean is also the COO and European Lead for GLE and works to build leadership and rapid knowledge exchange across addiction, disability, and mental health. 

Letecia Timmel, LCSW has been employed with 4C Health for the past 9.5 years in various capacities. Most recently, Letecia has been serving as the Senior Clinician that oversees clinical supervision of master’s level therapists and practicum students. Letecia is a Licensed Clinical Social Worker in the state of Indiana and has been working in Community Mental Health for almost 20 years with an additional 4 years working in an inpatient setting. Letecia has experience in the delivery and supervision of wraparound services to at-risk youth, system of care development in the community, quality management, individual and group therapy and clinical supervision. Letecia is passionate about trauma and secondary traumatic stress as it pertains to staff and often provides support to staff and community members following crises. 


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


September 17, 2024 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

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