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The College for Behavioral Health Leadership

The College for Behavioral Health Leadership

Where behavioral health leaders collaborate to grow and transform communities across the nation.

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workforce solutions jam

Workforce Solutions Jam | Building the Future Workforce: Youth Pathways into Behavioral Health Careers

April 16, 2026 by Chelsey Gutierrez

Workforce Solutions Jam | Building the Future Workforce: Youth Pathways into Behavioral Health Careers

Tuesday, May 19, 2026 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Webinar description: As demand for behavioral health services continues to grow nationwide, strengthening the workforce pipeline must begin earlier, by engaging and supporting youth and young adults as future professionals, advocates, and peers. This Workforce Solutions Jam will spotlight innovative, real-world strategies that are expanding pathways into behavioral health careers while centering lived experience, equity, and sustainability. 

Featuring leaders from workforce development, provider networks, and youth-led movements, this session will explore how cross-sector partnerships, policy and reimbursement strategies, and youth-driven program design can collectively build a stronger, more resilient behavioral health workforce. Panelists will share lessons learned from advancing career pathways for youth, including those with intellectual and developmental disabilities, and discuss how to cultivate a mission-driven workforce in under-resourced and highly regulated environments. 

Participants will leave with actionable insights on how to design, support, and scale youth-focused workforce initiatives that not only address shortages but also transform the future of behavioral health care. 

Learning Objectives:  

  • Identify key barriers and opportunities in developing youth-centered behavioral health workforce pathways, including policy, funding, and system-level challenges 
  • Explore innovative models for engaging youth and young adults as peer advocates, trainees, and future behavioral health professionals 
  • Understand the role of cross-sector partnerships (e.g., education, workforce systems, provider organizations) in building sustainable career pipelines 
  • Examine strategies to support inclusive workforce development, particularly for youth with intellectual and developmental disabilities and those with lived experience 
  • Apply practical approaches to strengthen recruitment, training, and retention of a mission-driven behavioral health workforce starting at the youth level 

Audience: We welcome all who are interested in building youth pathways into the behavioral health workforce. The material is primarily structured to provide maximum value to behavioral health leaders, workforce development organizations, policymakers, and youth-serving organizations developing and supporting early career pipelines. 

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Arc Telos Saint Amour

Arc Telos Saint Amour (they/them) is a disabled, queer and trans, Two-Spirit person of Mexican Native Indigenous descent (Coahuiltecan).  

Growing up houseless and hungry, in and out of child welfare, mental health, and other systems, they eventually found themselves gang-involved and carceral system-impacted, which fortunately is where they found the power of peer support. Although still systems-impacted today, Telos has taken their identity as a victim/survivor of childhood trauma and developed that lived and living experience into a passion for systems change, policy reform, and abolitionist, decolonization practices.

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Believing in self-agency and bodily autonomy, Arc Telos considers themselves to be a peer supporter and a harm reductionist, trying to empower others while navigating their own co-occurring serious mental illness and substance use journey. This has led them to a deep belief in Native Indigenous Animism, radical empathy, and the power of holistic affirmation and healing. Professionally, Arc Telos spent over ten years as a national executive business developer, opening new businesses all over the US. Following this, Arc Telos has spent over ten years as an executive leader in the non-profit field, leading organizations through-out the nation centering Justice, Equity, Diversity, and Inclusion (JEDI) practices and using trauma-informed and intersectionality-based frameworks. Currently they are the Executive Director of Youth MOVE National, deeply embedded within youth advocacy work, and the CEO of A.T. Consulting, as well as involved in several boards (Black and Pink, ForYouPage.Org, Unified Youth, etc.). Telos is of course more than just their career and identities. They are deeply passionate about all genres of music, documentaries, hiking and other outdoor adventures (in which they are infamous for achieving minor injuries and the loss of shoes), and absolutely refusing to be anyone other than Princess Peach in Mario Kart or Mario Party. 

Heather Mathews

Heather Mathews is the Executive Director of The Arc of Greater New Orleans (ArcGNO), a nonprofit organization dedicated to promoting inclusion and supporting individuals with intellectual and developmental disabilities. A licensed clinical social worker, she brings experience working with individuals with co-occurring developmental disabilities and mental health needs, and focuses on expanding workforce opportunities, strengthening community integration, and advancing supportive policies. Under her leadership, ArcGNO has strengthened its position as a trusted regional resource, while expanding innovative workforce development initiatives and social enterprises that create meaningful employment opportunities for people with disabilities.

Rebekah Falkner, LMSW

Rebekah Falkner rejoined National Academy for State Health Policy (NASHP) in 2022.  Most recently, Rebekah has focused on the behavioral health workforce shortage, rural mental health care delivery, and the expansion of peer services in Texas.  Rebekah has also worked on the Texas 1115 Delivery System Reform Incentive Payment Program and Money Follows the Person.  Prior to working in Texas, Rebekah was a part of NASHP’s work in Arkansas centering on supported employment.  Rebekah grew up in Mississippi, earning a Bachelor of Social Work from the University of Mississippi and a Master of Social Work from the University of Arkansas at Little Rock.

Sydney Carter, MPH, BBA

Sydney Carter is the WREDI Program Manager at The Network of Behavioral Health Providers (NBHP), a behavioral health workforce development initiative.
 
Sydney Carter served (NBHP) as the Policy Program & Special Projects Manager until March 2025, during which her duties included assisting with the WREDI Program at half capacity. Immediately prior, she served as the Program & Policy Coordinator for NBHP. 

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Prior to joining NBHP in July 2020 as The Hogg Foundation for Mental Health, Mental Health Policy Fellow, Sydney completed her Master of Public Health program at The University of Texas (UTHealth) Health Science Center at Houston, School of Public Health, with a focus in Healthcare Management. Before that, she graduated from the University of Cincinnati with a Bachelor of Business Administration degree with a focus in Operations Management and a minor in Health Education. 
 
Sydney has work experience in varying sectors, including: mental health and substance use, policy & legislative advocacy, cancer care, corporate wellness, information technology, business, education, and general fitness. Sydney is a passionate advocate for mental health and substance use access and policy change, especially in Texas, and also is a lifelong advocate for animal welfare in her personal life. In her free time, she enjoys volunteering at the Houston SPCA, reading, exercising, traveling, being outdoors, and spending time with family, friends, and her 4-year-old-dog-who-is-still-a-puppy, Theo. 


Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


May 19 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Alaska’s BH Aide Model   

December 16, 2025 by Chelsey Gutierrez

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Alaska’s BH Aide Model   

Tuesday, April 21, 2026 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

In January, the Workforce Solutions Partnership launched a four-part webinar series titled Extending the Behavioral Health Workforce: Innovative Strategies for Integrated Care. This series showcases scalable, practical innovations that expand behavioral health workforce capacity while preserving quality of care. Each session explores a distinct strategy, from enhancing existing roles to leveraging lived experience and technology, to help organizations meet rising demand through integrated, community-centered approaches.  

Join us for our final session in April to explore Alaska’s Behavioral Health Aide Model.  

Addressing the workforce shortages in rural and frontier communities has been a decades long concern. Rural and frontier communities have unique needs and require trusted relationships with a workforce that is representative of the communities served. The Behavioral Health Aide (BHA) program in Alaska was initiated in 2009 by the Alaska Native Tribal Health Consortium (ANTHC). It was designed to provide behavioral health prevention, treatment, and recovery services in rural Alaska through a “counselor-in-every-village” where communities may have 100 or fewer residents. The model has grown to a statewide approach with a formal training curriculum, Medicaid reimbursement, and solid evaluation and outcomes.  Join us to hear lessons learned, BHA’s process of development and how Alaska has supported other communities by scaling this solution. As we launch Rural Health Transformation efforts nationally, this is a timely and important discussion on what works in rural and tribal communities.   

Learning Objectives:  

  • Discuss the need for expansion of the workforce through engagement of community members in meeting behavioral health needs.  
  • Explore the specific BH Aide model and how individuals are identified, trained and paid for supporting communities.  
  • Learn about the outcomes and evaluation of the model.  
  • Discuss lessons learned and how the model core components can be scaled in other states and communities.  

Audience: We welcome all who are interested in behavioral health workforce expansion. The material is primarily structured to provide maximum value to state, county, and community leadership looking to scale solutions for expansion of the workforce.  

Speaker Information

Rebekah Falkner, LMSW

Rebekah Falkner rejoined National Academy for State Health Policy (NASHP) in 2022.  Most recently, Rebekah has focused on the behavioral health workforce shortage, rural mental health care delivery, and the expansion of peer services in Texas.  Rebekah has also worked on the Texas 1115 Delivery System Reform Incentive Payment Program and Money Follows the Person.  Prior to working in Texas, Rebekah was a part of NASHP’s work in Arkansas centering on supported employment.  Rebekah grew up in Mississippi, earning a Bachelor of Social Work from the University of Mississippi and a Master of Social Work from the University of Arkansas at Little Rock.

Josie Poiyuna Garnie, A.A.S.,
HUMS, BHP

Josie Poiyuna Garnie is Iñupiaq, the daughter of Joe Garnie and Helen Okbaok, born and raised in Teller. She is also the mother of Lauryn and Aubrina and grandmother of Adelyn. Josie has been a Village Based Counselor (VBC) for Norton Sound Health Corporation since 1997 and supervises other VBCs in the Bering Strait region. She received her Rural Human Services Certificate and AAS degree in Human Services from the University of Alaska Fairbanks. Josie is a certified Behavioral Health Aide Practitioner.

Xiomara Owens, Ph.D.

Dr. Xiomara “Xio” Owens grew up in Wasilla, Alaska and currently lives in Anchorage with her wife and their five children. Xio obtained her PhD in Clinical-Community Psychology from the University of Alaska Anchorage. Since 2009, Xio has worked in the Behavioral Health Aide (BHA) Program at the Alaska Native Tribal Health Consortium; her work with the BHA program began as a practicum student and she now serves tribes and tribal health organizations across the state in her role as the Director of Behavioral Health Aide Training. Xio is passionate about workforce development, holistic healthcare, and serving populations that have historically be underserved. In her off time, Xio enjoys being with her family, biking, cooking, doing puzzles, and playing games.

Register Now

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


April 21 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Technology as an Extender

December 16, 2025 by Chelsey Gutierrez

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Technology as an Extender

Tuesday, March 17, 2026 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Beginning in January, the Workforce Solutions Partnership will be launching a four-part webinar series titled Extending the Behavioral Health Workforce: Innovative Strategies for Integrated Care. This series showcases scalable, practical innovations that expand behavioral health workforce capacity while preserving quality of care. Each session explores a distinct strategy, from enhancing existing roles to leveraging lived experience and technology, to help organizations meet rising demand through integrated, community-centered approaches.

Join us in March for Technology as an Extender.

Technology plays an increasingly significant role in helping behavioral health organizations extend capacity and enhance service quality. In this session, we’ll explore how artificial intelligence (AI), digital platforms, and virtual training tools can be used to streamline workflows, modernize clinical operations, and accelerate workforce development in practical and meaningful ways. Join us for a conversation about how emerging technology can support clinical judgment in behavioral health care settings. We’ll highlight opportunities for improved supervision, documentation efficiency, training standardization, and real‑time quality improvement.

Learning Objectives:

  • Explore how digital modernization efforts can reduce administrative burden, expand access to skills‑building, and support consistent, person‑centered care across diverse behavioral health settings.
  • Learn how emerging technologies, such as AI‑supported tools, digital platforms, and virtual training systems, can extend the behavioral health workforce and improve care delivery.
  • Discuss ethical, regulatory, and equity considerations in implementing technology‑enabled workflows, including the importance of safeguarding ethics, equity, and human oversight.

Audience: We welcome all who are interested in behavioral health workforce expansion and technology. The material is primarily structured to provide maximum value to clinicians and organizational leadership.

Series Topics

Session 1: Maximizing Existing Roles (January 2026)

Session 2: Training the Allied Workforce (February 2026)

Session 3: Technology as an Extender (March 2026)

Session 4: Lived Experience as a Resource (April 2026)

Speaker Information

Dr. Zac Imel

Dr. Zac Imel is a  Professor with Counseling Psychology Program in the Department of Educational Psychology at the University of Utah and also holds an Adjunct appointment in the Department of Psychiatry.

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He received his Ph.D. from the University of Wisconsin-Madison’s Counseling Psychology doctoral program (APA-Accredited). He completed his pre-doctoral intern at the VA Puget Sound Health Care System (VAPSHCS) in Seattle. He was a clinical research post-doctoral fellow with the Mental Illness Research, Education, and Clinical Center (MIRECC) at VAPSHCS (APA-Accredited). As a faculty member, his primary interests involve research, teaching, and service related to the promotion and understanding of quality mental health treatment -with a specific focus on psychotherapy.

Alexandra Plante

Alexandra Plante is a Senior Advisor of Substance Use at the National Council for Mental Wellbeing, and works alongside the United Nations Office of Drug Control Policy (UNODC) on unethical practices in substance use disorder treatment and recovery. Previously she has served as a consultant to U.S. federal agencies and state policymakers, international agencies, and private entities such as Google.

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Her writing has been featured in outlets such as Harvard Health Publications, Psychology Today, and The Fix. She holds a M.A. in Quantitative Research in Communications, and previously served as a Director at the Massachusetts General Hospital and Harvard Medical School – Recovery Research Institute, and DynamiCare Health.

Rosa M. Thomas, MA, LLP

Rosa M. Thomas, MA, LLP is a senior healthcare executive with more than 20 years of leadership experience across behavioral health, crisis response systems, and Federally Qualified Health Centers (FQHCs). She has led large-scale operational transformation initiatives focused on improving access, strengthening quality, reducing psychiatric hospitalization, and integrating behavioral and primary care within highly regulated environments.

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Rosa holds a master’s degree in psychology with certifications in neuropsychology and integrated healthcare delivery. She played a key leadership role in the development and launch of Michigan’s statewide Crisis and Access Line (MiCAL) and was appointed by the Governor of Michigan to serve on the School Safety and Mental Health Commission. Her expertise spans clinical operations, regulatory compliance, workforce strategy, and system redesign within publicly funded behavioral health systems.

She completed executive certification in AI Strategies for Business Transformation at Northwestern University’s Kellogg School of Management. Rosa advises healthcare and nonprofit leaders on operational standard operating procedures (SOPs), governance frameworks, and human-in-the-loop models that integrate AI responsibly while safeguarding clinical judgment, compliance, workforce clarity, and sensitive information. Her work bridges executive strategy with ethical stewardship in care delivery.

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


March 17 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Training the Allied Workforce

December 16, 2025 by Chelsey Gutierrez

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Training the Allied Workforce

Tuesday, February 17, 2026 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Beginning in January, the Workforce Solutions Partnership will be launching a four-part webinar series titled Extending the Behavioral Health Workforce: Innovative Strategies for Integrated Care. This series showcases scalable, practical innovations that expand behavioral health workforce capacity while preserving quality of care. Each session explores a distinct strategy, from enhancing existing roles to leveraging lived experience and technology, to help organizations meet rising demand through integrated, community-centered approaches.

Join us in February for Training the Allied Workforce. As behavioral health systems grapple with persistent workforce shortages and growing demand, many organizations are rethinking who delivers care and how. Part two of this four‑part series explores emerging models that equip frontline workers and other non‑licensed staff with foundational behavioral health skills to extend care capacity, particularly in underserved and rural communities. This session will highlight how internal training programs, youth‑ and peer‑informed approaches, and community‑centered service models are being used to strengthen care teams, support integrated care, and improve access to critical behavioral health services.

Learning Objectives

  • Explore emerging workforce models that prepare frontline workers and other non‑licensed staff to deliver evidence‑informed behavioral health support in clinical and community‑based settings.
  • Assess how community‑centered approaches can improve access to care and continuity of services, particularly in underserved or hard‑to‑reach populations.
  • Identify strategies for developing internal training programs that expand care capacity while maintaining quality, supervision, and appropriate scope of practice

Audience: We welcome all who are interested in behavioral health workforce expansion. The material is primarily structured to provide maximum value to clinicians and clinical leaders.

Speaker Information

Carolina “Lena” Ayala

Carolina “Lena” Ayala is a Community As Medicine coach at Open Source Wellness. She is a mother, wife, author and crossing guard. She holds many titles and positions but what is most important is the healing journey she continues to be on in relation to self, people, food, movement and medicine. 

Dr. Chakema Carmack

Chakema Carmack, Ph.D. is a community psychologist with a specialty in statistics and methodology. Dr. Carmack currently contributes to the field of prevention science through teaching, community involvement, and personally meaningful research. Her specific interests involve reducing the incidence of HIV and other STIs in African American and Hispanic communities. Her focus is on using health behavior theory and research to create, tailor, and evaluate behavioral STI risk-reduction programs that reflect the unique cultural needs of these populations. Other areas of research focus involve the use of complex adaptive systems methodology and latent variable modeling to explore associations between psychosocial cognitions and sexual risk behavior.

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Education: Ph.D. in Community Psychology, Specialty: Statistics & Methodology, Wichita State University, 2007
Dual Appointment Post-Doc: Prevention Research Center & The Methodology Center, The Pennsylvania State University, 2010

Dr. Damien Kelly

A Native Houstonian, Damien Kelly, Ed.D., MS-HRM, has served in social service organizations for nearly two decades, specializing in service to homeless and low-income communities. As an advocate for social change, he has also done missionary work in parts of the Dominican Republic, Mexico, Honduras, and India. He has been a director for multiple organizations and is now refocusing his career to align with research initiatives attributable to his unwavering belief that today’s research can lead to tomorrow’s cure. He earned a Doctorate in Education and Ethical Leadership from the University of St. Thomas, a Master of Science in Human Resources Management from Houston Baptist University, and a Bachelor of Arts in Psychology from Texas Southern University.

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Dr. Kelly’s research is interdisciplinary, integrating population health, housing policy, mental health, community-based research, and social justice. He focuses on systemic inequalities, particularly how housing, healthcare access, and mental health service gaps affect marginalized groups. His work also demonstrates a strong community engagement and policy analysis component, positioning him as a scholar who is deeply invested in equity-driven research.

Dr. Elizabeth Markle

Elizabeth Markle, Ph.D. is a licensed psychologist, speaker, writer, researcher, and Professor of Community Mental Health at California Institute of Integral Studies.  She is the co-founder and Executive Director of Open Source Wellness, a national nonprofit offering experiential behavioral health and wellness via a “Community As Medicine” approach in collaboration with healthcare providers, payors, and community based organizations.

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Dr. Markle earned her doctorate in Counseling Psychology from Northeastern University and her M.A. in Psychology from Pacifica Graduate Institute. She completed her pre-doctoral internship at Cambridge Health Alliance/Harvard University, and her postdoctoral training in Primary Care-Mental Health Integration at the San Francisco VA Medical Center. Dr. Markle is a thought leader in the field of health and wellness and has been sought-after as a consultant for her unique insights and expertise in clinic-community integration, innovative approaches to mental health, and group facilitation. 

Dr. Elizabeth C. Morrison

Elizabeth C. Morrison, Ph.D., LCSW is the co-creator of The Lay Counselor Academy and the leader of Flourish Counseling Services. Elizabeth’s driving force is her passion to centralize empathy and the human connection throughout health and and social care systems. She has dedicated her career to expanding access to high quality mental health services, first as a vanguard in the Integrated Behavioral Health (IBH) field where she was one of the first leaders to establish IBH at a community health center (CHC) in California, going on to help countless other CHCs integrated behavioral health services over the past two decades.

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As a co-creator of The Lay Counselor Academy, Elizabeth has trained over 1,100 community members to provide mental health counseling in their communities, expanding access to high quality, culturally concordant care. Elizabeth launched Flourish in 2020, to “help the helpers” by providing easy access to high quality mental health care for employees of health and social care organizations. The Flourish team prioritizes skills over degrees, and for this reason, is a mix of licensed clinicians and lay counselors, who do the same work, for equal pay. Elizabeth holds a PhD in psychology from Blanquerna University, has a Master of Social Welfare from UCLA, and a Master Addiction Counselor Certification from the National Association of Addiction Professionals. She has been a practicing clinician for over 30 years.

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Submit Your Questions

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


February 17 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Maximizing Existing Roles

December 16, 2025 by Chelsey Gutierrez

Workforce Solutions Jam | Extending the Behavioral Health Workforce: Maximizing Existing Roles

Tuesday, January 20, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Beginning in January, the Workforce Solutions Partnership will be launching a four-part webinar series titled Extending the Behavioral Health Workforce: Innovative Strategies for Integrated Care. This series showcases scalable, practical innovations that expand behavioral health workforce capacity while preserving quality of care. Each session explores a distinct strategy, from enhancing existing roles to leveraging lived experience and technology, to help organizations meet rising demand through integrated, community-centered approaches.

Maximizing Existing Roles: Practical Strategies to Expand Capacity and Strengthen Integrated Care

Session Description
The behavioral health field is facing a critical workforce shortage, one that affects both the present and the future. By 2038, the Health Resources and Services Administration projects shortages of nearly 99,780 mental health counselors and 77,050 addiction counselors. This session, the first in a four-part series, explores how organizations can leverage traditional workforce extender roles, such as care managers, behavioral health technicians, and medical assistants to alleviate clinician burden, improve access, and enhance integrated care models.

Suggested Learning Objectives

  1. Explore how workforce extender roles can offset clinician workload by supporting administrative tasks, care coordination, and routine check-ins.
  2. Learn about effective integration of extender roles within team-based settings, through role redesign examples and workflow innovations.

Audience: We welcome all who are interested in behavioral health workforce expansion. The material is primarily structured to provide maximum value to clinicians and clinical leaders.

Register Now

Speaker Information

Dr. Ken Hopper

Dr. Ken Hopper, MD, MBA Dr Hopper is a board-certified psychiatrist and healthcare innovator with over 30 years of experience advancing neurobehavioral science, population health, and value-based care. Dr. Hopper has designed and implemented transformative initiatives that improve individual and system-wide health outcomes by bridging science and operational excellence.

He is actively participating in several innovative and targeted projects designed to improve health system collaboration, cost-efficiency, and outcomes. At The Hopper Group, his team-based practice, Dr. Hopper continues to innovate by employing and refining registry-centered team care, lifestyle principles, and targeted cognitive techniques.

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During his tenure as National Medical Director of Integrated Care at Anthem’s Government Business Division and Chief Medical Officer/VP of Clinical Innovation at Humana’s Behavioral Division, Dr. Hopper led or co-led groundbreaking initiatives, including integrated case management and the nationwide implementation of the Collaborative Care Model (AIMS Center, U. Washington). These and many other programs delivered measurable results, advancing proactive care and principles of the Quintuple Aim long before the term was coined.

As Professor and Assistant Dean of Health Systems Science Education at the Alice L. Walton School of Medicine, Dr. Hopper applied his extensive knowledge of America’s health systems and hands-on expertise in healthcare design to the early phases of curricular design. Dr. Hopper also contributed to the health systems curriculum at the TCU Marion Burnett School of Medicine where he also served as an inaugural physician development coach.

Dr. Hopper has served as President of the Texas Academy of Psychiatry and co-authored multiple papers and guidance tools in association with the National Council’s Medical Director Institute and the American Psychiatric Association.

Jenna Parro, MHA

Jenna Parro, MHA is Director of Cross System Strategy and Practice at Meadows Mental Health Policy Institute, where she leads mental health systems change across colleges and communities. With over a decade of experience in public health and community impact, Jenna specializes in designing scalable frameworks that bridge organizational boundaries to address complex challenges. At the Meadows Institute, she partners with colleges and universities, developing comprehensive approaches to campus mental health while also creating new behavioral health pathways that address critical workforce shortages and promote economic mobility.

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In her previous role at Dell Medical School at The University of Texas at Austin, Jenna built coalitions focused on addressing social and structural drivers of health in communities. Her expertise spans strategic partnership development, systems analysis, and translating complex research into actionable policy and practice solutions. Jenna began her career as a health educator directly serving college students, which allows her to bring a deep understanding of direct service delivery to her current systems-level work. She holds an undergraduate degree in Anthropology from The University of Texas at Austin and completed a Master of Health Administration at Texas State University. 

Dr. Garima Singh

Dr. Garima Singh is a triple board–certified physician in Child and Adolescent Psychiatry, General Psychiatry, and Addiction Medicine. She serves as adjunct faculty in the Department of Psychiatry at the University of Missouri, participates as an expert panelist for the ECHO Child and Adolescent Psychiatry program, and is the president of the Missouri Psychiatry Physician Association. 

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Deeply passionate about evidence-based medicine, Dr. Singh is committed to integrating cutting-edge research and novel clinical innovations into everyday practice. Her work emphasizes the seamless integration of medical and behavioral health services, ensuring that care is both comprehensive and patient-centered. 

In her current role, Dr. Singh focuses on transformative healthcare delivery models, including telehealth and integrated, collaborative care systems, with a particular emphasis on improving access in rural and underserved communities. 

Beyond her clinical and academic work, Dr. Singh is dedicated to empowering the next generation of leaders. She actively mentors young professionals, supports leadership development, and contributes to building platforms that foster training, growth, and innovation across the behavioral health and medical fields. 

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Series Topics

Session 1: Maximizing Existing Roles (January 2026)

Session 2: Training the Allied Workforce (February 2026)

Session 3: Technology as an Extender (March 2026)

Session 4: Lived Experience as a Resource (April 2026)

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


January 20 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | The Future of Rural Behavioral Health

November 21, 2025 by Chelsey Gutierrez

Workforce Solutions Jam | The Future of Rural Behavioral Health

Tuesday, December 16, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

As states and local governments move swiftly to launch efforts under the Rural Health Transformation Program (RHTP), there is an opportunity to elevate the role of behavioral health and lessons learned about the rural behavioral health workforce. Increasing demand and shortages in the workforce are long-standing challenges for rural communities. The RHTP is an opportunity to lean into scalable solutions and to intensify partnerships within the community to meet the need and to spread the workforce. From traditional to non-traditional workforce solutions, now is the time to identify what works and to scale those nationally. This Jam session will explore lessons learned from across sectors and examine the community partnerships that are building effective strategies.    


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Marley Doyle, MD

Dr. Marley Doyle is an Associate Professor in the University of Nebraska Medical Center Department of Psychiatry and the Director of the Behavioral Health Education Center of Nebraska (BHECN), a state-funded organization whose mission is to recruit and retain a skilled and passionate behavioral health workforce in Nebraska. She is a nationally recognized leader in behavioral health workforce development, particularly in organizational models.  
 
Clinically, Dr. Doyle maintains an active practice in women’s reproductive psychiatry and works in UNMC’s Psychiatric Emergency Services.  
 
Dr. Doyle earned her medical degree from Creighton University. She completed her residency in adult psychiatry at McGaw Medical Center of Northwestern University in Chicago, followed by a fellowship in Women’s Mental Health at Brigham and Women’s Hospital in Boston. 
 
Dr. Doyle is published on a wide range of topics focusing on the behavioral health workforce, the inclusion of disabilities in medicine, and reproductive psychiatry. She has won numerous grants, including $25.5 million in American Rescue Plan Act (ARPA) funds and teaching awards, and is a Gold Humanism Honor Society member. 

Jennifer Dunn, LMFT

Jennifer Dunn is currently serving as the Deputy Assistant Commissioner for Field Operations South.  She previously worked as the Rural Health Agent for the Southwest District of UGA Extension.

Jennifer Dunn is currently serving as the Deputy Assistant Commissioner for Field Operations South.  She previously worked as the Rural Health Agent for the Southwest District of UGA Extension. She earned both her bachelor’s and master’s degrees in Child and Family Development from the University of Georgia in 1996 and 2001, respectively. Jennifer is a licensed Marriage and Family Therapist, a recipient of the Intensive Cognitive Behavior Therapy for Schizophrenia Certification at the Aaron T. Beck Institute for Cognitive Behavior Therapy in Philadelphia, a trainer for Mental Health First Aid and QPR (Question, Persuade and Refer) to assist with Suicide Prevention.

Before beginning her position with UGA Extension, Jennifer worked for the Department of Behavioral Health and Developmental Disabilities for sixteen years, where she served as the Regional Services Administrator for the twenty-four counties located in the southwestern portion of the state. In her current role, Jennifer is helping advance the vision and mission of the Department of Behavioral Health and Developmental Disabilities in the Southern part of the state. She also is an advisory Board member for the State Office of Rural Health and the Georgia Farmworker Healthcare Program.

Shauna Reitmeier, MSW, LICSW

Shauna Reitmeier has over 25 years of experience in the behavioral healthcare and cognitive disabilities fields. She currently serves as the Chief Executive Officer of Alluma Inc., a Certified Community Behavioral Health Clinic providing mental health, substance use disorder, crisis, housing and homeless support with adults, children and families across eight rural and frontier agriculture counties of Northwest Minnesota. She also provides clinical therapy with clients to stay grounded in the work she leads.  She holds her master’s in social work from the University of Michigan, Ann Arbor.  She currently serves as the President of the National Association of Rural Mental Health and serves on the executive committee for the National Council for Mental Wellbeing Board of Directors.  In addition to her national work, she also serves on the board of the Minnesota Association of Community Mental Health Programs.  She lives in Crookston MN with her husband, stepson and her two dogs, Rebel and Bandit.  Spending time with family, gardening, and traveling filles her with joy.   

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


December 16, 2025 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Resilience in Action 2nd Session: Applied Improvisation and Strengthening Relational Responsiveness

November 5, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Resilience in Action 2nd Session: Applied Improvisation and Strengthening Relational Responsiveness

Tuesday, November 18, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Resilience is important at every level in today’s climate. The BH workforce faces clients in need of increasing resilience. At the same time, the workforce needs organizational culture and supervision attention to their resilience. In October, we heard multiple strategies for building resilience. In November’s session, we will focus on the use of applied improvisation techniques to support communication and techniques for the workforce to engage clients and for leaders to engage the workforce. The interactive session will highlight the Attune-Affirm-Advance framework and identify how each component contributes to responsive and human centered communication. We will also hear additional ideas for how leaders build resilient cultures in times of disruptive change.

Join us for the November Workforce Solutions Jam to dive into the use of improv techniques, practice a new skill, and have some fun in learning skills for building resilience. Our panelists, who are industry experts, will engage participants and provide a demonstration of these new skills.

What you’ll learn:

  • Principles of Applied Improvisation: How applied improvisation including “Yes, and” can support core communication, strengthen relationships, engagement and collaboration in behavioral health.
  • Explain and Demonstrate the Attune-Affirm-Advance framework: to enhance communication engagement
  • Leadership: Additional ideas on leaders roles in building resilience in the workforce.

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Speaker Information

Suzanne Daub, LCSW, is a leading expert and nationally recognized trainer in integrated healthcare who knows how to help clients design, scale, and evaluate behavioral integration into primary care and wellness culture. She is a coach who believes building quality integrated systems of care means committing to the people who deliver the work and empowering service users. She is best known for her leadership style, which inspires those who serve vulnerable populations to embrace responsibility for transforming the way healthcare is delivered. She is passionate about a “no wrong door” approach to integrated care and works across systems to ensure individuals and families get whole-person, recovery-oriented services regardless of where they seek help.  

Ms. Daub has more than 30 years of experience in direct patient care, program administration, and managed care. For 18 years, she served as director of behavioral health at a multisite federally qualified health center in Philadelphia where she integrated care using the Behavioral Health Consultation model. She co-founded the largest network of primary care behavioral health providers in the country and was recognized by the Pennsylvania Association of Community Health Centers with the Innovations Award.   

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When health disparities among people with serious mental illness were recognized, Ms. Daub brought her integrated care skills to community mental health organizations across the country as a senior integrated care consultant for the National Council for Behavioral Health. 

Immediately prior to joining HMA, she was the senior director of integrated care initiatives for UPMC/Community Care Behavioral Health, Pennsylvania’s largest Medicaid behavioral health managed care organization. She led the scaling of behavioral health homes to 65 organizations serving adolescents, adults, and individuals receiving opioid treatment.  

Ms. Daub earned a master’s degree in social work from Smith College School for Social Work and a postgraduate certification in marriage and family therapy. She is published in the area of integrated care workforce development. She serves on the Board of Directors for the Collaborative Family Healthcare Association and has an active clinical practice. 

Marsha Johnson, LCSW, is a coach and consultant who believes that when people are supported in realizing their potential, everything else—programs, teams, and community impact—is strengthened. Her work focuses on the intersection of people, process, and structure, helping organizations bring more empathy and purpose into their work.

Marsha has held leadership roles across nonprofit and for-profit sectors, from start-ups to established enterprises. She draws on her background in human behavior, organizational design, change management and implementation science to help leaders and teams tackle the real, thorny challenges of crafting effective organizations where people can make meaningful contributions.

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Before launching her consultancy, Marsha led top-performing teams in public healthcare consulting and served for many years in healthcare organizations in roles ranging from direct service to executive leadership. Her work spanned workforce and leadership development, community partnerships, employee engagement, and care redesign. At the Urban Health Institute at Cooper Health System, she led initiatives that transformed employee engagement—from the second lowest to the second highest performance across the health system within two years. As Chief Learning Officer at the Camden Coalition for Healthcare Providers, she developed the RELATE supervision model, a nationally recognized framework for fostering high-performing interprofessional teams in complex care.

Marsha earned her master’s in social work from Smith College and is a Certified Facilitator in DiSC® and Five Behaviors® and completed Prosci change management training. Outside of work, you’ll likely find her in the garden, planning her next dinner gathering, or keeping up with her two teenage daughters.

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


November 18, 2025 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Resilience in Action: Strategies for the Behavioral Health Workforce

August 22, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Resilience in Action: Strategies for the Behavioral Health Workforce 

Tuesday, October 21, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Behavioral health across sectors (providers, state agencies, counties, etc.) are facing fast paced and daunting change. The terms “uncertainty” “confusion” “exhaustion” and “anxiety” are frequent in our day to day as organizations consider how to adapt to align systems of care with policy shifts, how to sustain services in new funding environments, and how to progress with internal mission and strategy. Central to this change is building capacity and resilience within the workforce and attending to the impacts to individuals within organizations. 

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Join us for the October Workforce Solutions Jam to dive into how leaders and members of the workforce bring transparency, authenticity, and resilience. Our panelists who are industry experts will offer tangible solutions for supporting organizations through change. 

What You’ll Learn: 

  • Financial Resilience: The importance of diversifying revenue streams in an uncertain funding environment 
  • People Management: Navigating change with staff wellbeing in mind 
  • Leadership: Tips for building adaptive leadership capabilities 

Speaker Information

A seasoned behavioral health leader with more than 25 years of government healthcare experience, Angela Bergefurd has a comprehensive understanding of state policy, program development, and strategic implementation.

Before joining HMA, she served the state of Ohio for nearly three decades, devoting her time and expertise to developing behavioral health and Medicaid policy, building and implementing programs, and designing benefits, financing, and reimbursement.

Most recently, she served as the deputy director of behavioral health policy with the Ohio Department of Mental Health and Addiction Services, where she collaborated with other state agencies and offices to support and strengthen regulations, programs, and policies to improve care and programs. Previously, she worked as assistant director of community programs and services, assistant deputy director for policy, and behavioral healthcare systems policy advisor and chief.

This vast state-level experience provided her with a comprehensive understanding of state and federal funding sources and mechanisms, service reimbursement, and program financing methodologies, as well as an ability to engage a variety of stakeholders.

Ms. Bergefurd earned a master’s degree in public administration – health services management and policy and a bachelor’s degree in social and behavioral sciences from Ohio State University.


Dr. Genene Duran grew up in northeast Denver in the Montbello community and is an alumna of Montbello High School. She holds a Doctorate in Human Services, Master’s in Healthcare Administration, and a Bachelor of Arts in Communication. In addition, she is also a certified Mediator and has certifications in Public Relations and Public Health. Dr. Duran has subject matter expertise in the fields of healthcare policy, managing federally qualified health centers, human services, community outreach and engagement, health systems change and cultural competence in health care which includes social determinants of health, health disparities and health equity. Dr. Duran is an international speaker and is an Affiliate Professor in the College of Health and Human Sciences at Metropolitan State University working with the Masters of Social Work students to complete their final Capstone thesis projects. In addition, she is the Founder/CEO of her own nonprofit organization Ducks in a Row Human Services Inc. From 2021-2023, Dr. Duran simultaneously served as the Chair of the Board of the Denver Department of Public Health and Environment, the Advisory Board Chair for the City and County of Denver’s Agency on Human Rights and Community Partnerships and as the Co-Chair for the City and County of Denver’s African American Commission. She still serves on the Board of the Denver Department of Public Health and Environment as well as the City and County of Denver’s African American Commission. In addition, she serves on the Colorado Advisory Panel of Local Board of Health Members. Over the past six years she has held memberships on the Family Advisory Council for Every Child Pediatrics, the Board of Directors for Womxn’s March Denver, the Doctoral Advisory Board for the University of Arizona Global campus, as a Denver Department of Transportation and Infrastructure Denver Moves Everyone Steering Committee Advisory Board member, and as the National Association for Career and Technical Education Region Representative. In her spare time she is a mentor to a young lady in her community. Although she has accomplished a great deal, she remains most proud of her new granddaughter who was born on Christmas day, 2024, 22-year-old son and 21 year old daughter, who both graduated from Colorado State University in May 2024, and 18-year-old daughter who is in her second year at the Community College of Aurora. Dr. Duran’s greatest passions include providing a voice for underserved communities and affecting positive change through leadership, strategic planning, relationship building, effective change management, conflict management, advocacy, social justice, and organizational training.


Marisol Solarte-Erlacher, M.A., LPC is a nationally recognized trauma and resilience consultant, speaker, and leadership coach. With over 20 years of experience in mental health and organizational development, she helps leaders and teams manage stress, reduce burnout, and build psychologically safe workplaces. She is the founder of the Resilient Leadership Institute™, a certification program that equips leaders with trauma-informed, equity-centered strategies to foster sustainable and thriving organizational cultures. Marisol is also the host of the award-nominated Resilience and Resistance podcast, highlighting the stories of successful BIPOC women leaders. 


Nikki Tierney, JD, MS, LPC, LCADA has a law degree and a Master’s of Science in Clinical Mental Health Counseling with a concentration in Addiction Studies. Nikki is a Licensed Professional Counselor and a Licensed Clinical Alcohol and Drug Counselor and has been in sustained remission from opioid use disorder for 15 years. She is also a Certified Peer Recovery Specialist and a Certified Recovery Support Practitioner. Currently, Nikki works at CPC Integrated Care and operates her private practice, Hope-Fullness Counseling, Prevention, and Education. Additionally, she serves as a policy analyst with the National Center for Advocacy and Recovery, where she continues to push for systemic change in mental health and substance use treatment.

Additional speaker information coming soon.


Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


October 21, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Provider Voices on AI: Real-World Insights for the Behavioral Health Workforce 

July 9, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Provider Voices on AI: Real-World Insights for the Behavioral Health Workforce

Tuesday, August 19, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

As artificial intelligence (AI) continues to make waves across industries, the behavioral health field is navigating how to thoughtfully integrate technology while maintaining person-centered care. Join us live in August and we’ll begin with key findings from Sarah Hudson Scholle, MPH, DrPH on the digital mental health landscape and her report: Digital Mental Health Technologies: Gaps and Opportunities in Current U.S. Regulatory Authorities.  

We’ll then move into a candid panel discussion with behavioral health providers who have implemented AI tools in their organizations. This is a rare opportunity to hear directly from peers – not vendors – about what it really takes to bring AI into practice. Panelists will share their experiences, including the successes, challenges, and unexpected hurdles they encountered along the way. 

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Whether you’re exploring AI for the first time or looking to improve your current implementation strategy, this session offers practical, provider-centered insights to help guide your decision-making. 

What You’ll Learn: 

  • Key Trends from the Digital Mental Health Technologies: Gaps and Opportunities in Current U.S. Regulatory Authorities Report.  
  • Real-world examples of AI implementation in behavioral health settings 
  • Lessons learned on rollout, staff buy-in, and ethical considerations 
  • How to assess whether an AI solution is the right fit for your organization 

Note: This is an education-focused session. No AI vendors will be presenting or pitching products. 

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Meet the Speakers

Allie Franklin, MSW, LICSW, Managing Director, Health Management Associates

Allie Franklin is a licensed clinical social worker with decades of experience in public, private, and nonprofit behavioral health, healthcare, and social service organizations. She has led transformations in integrated care through modernizing processes, systems, workflows, policies, and organizational approaches to achieve positive outcomes. Ms. Franklin brings a perspective of clinical, operational, and strategic expertise, having worked on the clinical front lines and risen to roles of senior and executive leadership. She has the ability to support planning and implementation of solutions from system- and organization-wide approaches to day-to-day clinical-level work.  

Prior to joining HMA, Ms. Franklin served as the behavioral health service line administrator for the University of Washington’s Harborview Medical Center, the region’s only level one trauma center. This role encompassed inpatient behavioral healthcare, emergency psychiatric services, a full outpatient clinic, and scattered-site integrated behavioral health and primary care. She managed a project for the Behavioral Health Institute through the Center of Excellence service line to bring together multiple stakeholders to redesign Washington state’s behavioral health crisis system in preparation for 988 crisis line rollout. 

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In her role as the associate vice president of clinical operations for a Medicaid managed care organization in Pierce County, Washington, Ms. Franklin led a multidisciplinary team of executives and community stakeholders through the development and implementation of a detailed plan to integrate mental health services with substance use disorder services into a behavioral health organization. She served as the chief executive officer for one of Washington state’s two largest suicide hotlines, where she led the transformation to meet National Committee for Quality Assurance call quality standards. 

Ms. Franklin has a passion for focusing on whole-person wellness, developing high-performing teams, and helping clinical staff understand how their work impacts the financial bottom line. These passions provide her with a unique combination of experiences across the care continuum, from crisis care and inpatient treatment to outpatient and integrated primary care models. Her perspective, gained from leading on both sides of the payer relationship, gives her the ability to support system transformation to help build approaches to achieve high quality and affordability. 

Ms. Franklin has published multiple books and articles on grief and grieving, and she is a coauthor of a peer-reviewed article, “Progress Monitoring in an Integrated Health Care System: Tracking Behavioral Health Vital Signs.” This article outlines the work her teams led at Group Health Cooperative to develop integrated care models for collaboration between primary care and behavioral health services. 

Ms. Franklin earned a master’s of science degree in social work from the University of Texas at Arlington and a bachelor’s degree in social work from Missouri State University. She is currently working toward an executive master of health administration degree from the University of Central Florida. She served in the United States Air Force, reaching the rank of captain and serving as chief of mental health for Columbus Air Force and as a clinical member of the international critical incident crisis response team. 


Sarah Hudson Scholle, DrPH, MPH, Principal, Leavitt Partners, an HMA Company

Sarah Hudson Scholle is a principal based in Washington, D.C., specializing in supporting multi-sector alliances to promote improvement in quality, equity, and person-centered health care. 

Prior to joining Leavitt Partners, an HMA Company, Dr. Hudson Scholle was vice president of research and analysis at the National Committee for Quality Assurance (NCQA). She led a portfolio of quantitative and qualitative research that contributed to national thought leadership in quality and equity, contributed to program development and policy action, and resulted in numerous peer-reviewed studies. Specifically, Dr. Hudson Scholle led projects to develop and test quality measures, including those subsequently adopted into national programs. Her content expertise includes mental health, substance use, child health, care coordination, and patient-reported outcomes. 

Dr. Hudson Scholle led research underpinning NCQA’s health equity accreditation program and supported Centers for Medicare and Medicaid’s (CMS) Office of Minority Health on contracts to identify disparities, develop methods for characterizing equity, and identify opportunities for policy change. Her work on primary care practice systems contributed to the development of the patient-centered medical home program. She also led studies to understand barriers to implementation of quality initiatives in multiple settings. 

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She has served on national panels for the National Academy of Sciences, Engineering and Medicine; CMS; and the National Quality Forum. Prior to NCQA, Dr. Scholle was an associate professor at the University of Pittsburgh School of Medicine and an assistant professor at the University of Arkansas. 

She earned her doctorate in public health from The Johns Hopkins Bloomberg School of Public Health, and a master’s degree in public health and a bachelor’s degree in history from Yale University. 


Shalom Lichtenstein, MSN, FNP-BC, PMHNP-BC Board Certified Family Nurse Practitioner, Board Certified Registered Nurse, Pre-Hospital Registered Nurse

Shalom Lichtenstein, MSN, FNP-BC, PMHNP-BC, is a Lakewood, NJ–based nurse practitioner who bridges primary and psychiatric care. He sees behavioral health patients at CHEMED Health Center, with pediatric and family services through Precious Health, and also maintains an independent family practice. Shalom focuses on culturally responsive, whole-person care that connects mental and physical health for patients of all ages.  
 


Judy Tejada, Vice President for Clinical Operations, Horizon Corporations

Judy Tejada began working at the Horizon Corporations in 2000. As the Vice President for Clinical Operations,  Judy is responsible for clinical programming, risk management, clinical onboarding and training and development. In addition to her administrative responsibilities as a Licensed Mental Health clinician, Judy maintains a private practice caseload through Horizon Therapy Associates. Prior to her work with Horizon, Judy worked in higher education. She has a bachelor’s degree in political science from The College of Wooster, a Master’s degree in College Student Personnel Administration from The Ohio State University, and a Master’s degree in Counselor Education from Canisius College. 


Levi Van Dyke, Chief Behavioral Health Officer, Volunteers of America Western Washington (VOAWW)

Levi Van Dyke is Chief Behavioral Health Officer at Volunteers of America Western Washington (VOAWW). He has spent the past 17 years working in crisis services throughout the State of Washington.  

VOAWW operates a crisis contact center based in Everett, WA that answers over 20,000 inbound contacts per month across multiple lines of service. VOAWW is currently a national backup chat/text center and covers the entire state of Washington for 988 chat and text services. The center also provides primary 988 phone coverage for 32 of the 39 counties in Washington, Regional Crisis Line services for three Behavioral Health Administrative Service Organizations, and operates the Native and Strong Lifeline, offering culturally informed and specific services from Tribal crisis counselors for Washington’s indigenous residents.  

Levi currently serves as Vice President of the National Association of Crisis Organization Directors (NASCOD) board and sits on numerous national, state, and regional crisis and behavioral health committees. He has dedicated significant time working with leadership and professional development programs and spent six years as a volunteer firefighter and EMT. Levi is a Washington State University alumnus (Go Cougs!) and received his graduate degree from Eastern Washington University. 


Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


August 19, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | A Global Perspective: International Innovation in Workforce Development and Lessons Learned on Scaling

June 17, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | A Global Perspective: International Innovation in Workforce Development and Lessons Learned on Scaling

Tuesday, July 15, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

The workforce crisis in the United States is not distinct from similar challenges around the world. Although some of the challenges and solutions may appear different, there are core consistencies. Within international efforts to address shortages and expand the workforce, there are fresh and bold ideas that can inform the strategy in the United States.

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The month’s Workforce Solutions Jam will provide an opportunity to learn from partners around the world. The Global Leadership Exchange will join us to discuss their role in convening international partners and expanding ideas in behavioral health. We will discuss global trends in the behavioral health workforce and discuss nuances in how countries address these challenges. Our panel will describe examples of workforce development efforts including expanding the non-traditional workforce to improve representation of communities and building programs specifically aimed to improve relationships and align care with local community culture.  

Speaker Information

Steve Appleton, President and CEO, Global Leadership Exchange

Steve has been in post since January 2022, having previously worked as the European Regional Lead between 2019-2022 and UK Liaison between 2017-2019.

Prior to this, Steve was Managing Director of a consultancy and research practice specialising in work relating to mental health, housing, disability and older age.

Steve originally trained as a social worker. He held several practice posts and operational management roles in local government and then worked as a senior manager in a regional agency of the English National Health Service, leading on mental health strategy and performance. He has worked nationally and internationally on population based mental health improvement programs in cities and urban regions.

He is the author of a range of UK national guidance and best practice and has played a leading role in population based mental health initiatives in cities across the UK and beyond.

Alongside his role with GLE Steve also serves as Chair of the Board of the Association of Mental Health Providers in England and Wales, and Chair of the Board of Beacon CHC. He is a member of the Global Leadership Council of eMHIC and a Global Advisor to the Coalition for Mental Health Investment. Steve is also a Fellow of the Royal Society of Arts.

Manase Lua BA, MA (Hons)

Pacific Lead (GLE) & Pacific Equity Lead (WISE Group)

Manase has worked in Government for ten years at the Ministry of Pacific Island Affairs 1996-2001 and Ministry of Health in the Disability Services Directorate 2002-2008. He has also worked in the NGO sector in different roles including as senior manager for almost twenty years. He is the Pacific Equity Lead for the WISE Group and supports the CE’s and teams at Le Va and Te Pou with their extensive programs, especially the Pacific regional networks and international initiatives like the Pacific Behavioural Health Collaborating Council (PBHCC) of the US Administered Pacific Territories. He is also the Pacific Lead for the Global Leadership Exchange (GLE).

Annelotte Pleij works as a specialised mental health nurse in one of the self steering teams in Amsterdam, The Netherlands, within BuurtzorgT. BuurzorgT is an organisation that provides specialised psychiatric treatment at the homes of their patients.

Annelotte has worked in several mental health institutions. Although she always loved working with patients, she didn’t like the hierarchical systems of these institutions. Since working as a community mental health nurse within BuurtzorgT she finds she can shape her work the way she thinks is needed.

Annelotte got her post bachelor degree in social psychiatric nursing, which helped her understand psychiatric problems in a wider perspective. She incorporates the context into the treatment. A ‘disease’ or ‘disorder’ never stands alone.

Annelotte is passionate about her work, about changing mental health institutions to work in a different way. As a project developer and Steward (elected board member) within BuurtzorgT she helps organizations worldwide to make the transition to a more equal, non horizontal way of working that gives more autonomy and joy.

Sean Russell is the COO and European Lead for Global Leadership Exchange. He has over 30 years of senior leadership experience within the public, private and charity sectors. 

Over the last 15 years, Sean has been a senior Police Officer with specialty in public protection, the Implementation Director that led the development and implementation of the Mental Health Commission Action plan in the West Midlands, England. He was the founder of Thrive at Work and led the regional response to implementing Thrive into Work to support people living with mental health and or a disability into good work.  Until recently, Sean Russell was the Principal Investigator for the Midlands Engine Mental Health and Productivity Pilot, a government funded research programme reaching over 800,000 employees across the English Midlands Region. The ambition of the programme was to reduce the burden of mental ill health, improve people’s lives, and encourage healthier more productive communities through community and workplace wellbeing. Sean holds a Public Service MBA, Diploma in Forensic Mental Health and is a Fellow of the Royal Society of Arts. He was recently awarded an MBE in the King’s Birthday Honours list for his services to Mental Health. He also works as an Associate Professor at Warwick University Medical School with a research portfolio investigating the employer’s and employees’ responses to workplace wellbeing initiatives. 

Sean lives in Stratford upon Avon, England and is a keen amateur cook. In his spare time, Sean enjoys walking and planning his ambition to run a small coffeeshop / bookshop to help reduce social isolation!

Kirsten Windfuhr, Ph.D., M.A.
Associate Director – Insight, Analytics and Development
NHS Benchmarking Network, UK

Kirsten has over 25 years’ experience in healthcare research, improvement and commissioning, with specialist knowledge in mental health services.  Having joined the NHS Benchmarking Network in 2021, Kirsten led the team delivering a UK wide and international portfolio of work across mental health, learning disabilities and autism spectrum disorder services.  In 2024 Kirsten took on a business-wide role with a focus on developing strategic partnerships, engaging with senior system leaders and stakeholders, leveraging and creating market insights to drive innovation, and working with cross-functional teams to deliver solutions to meet the changing needs of organisations in a challenging healthcare landscape.

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Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


July 15, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Skilling Up the Behavioral Health Workforce: Practical Solutions from Higher Education

May 16, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Skilling Up the Behavioral Health Workforce: Practical Solutions from Higher Education 

Tuesday, June 17, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Register Now

The urgency of preparing current professionals to meet this growing need has never been greater. Substantial shortages are projected across key roles—including mental health counselors, marriage and family therapists, addiction counselors, and social workers—by 20371. These shortages are driven not only by increased demand, but also by burnout, limited scopes of practice, and gaps in ongoing training. 

This month’s Workforce Solutions Jam will build on April’s conversation, and spotlight how higher education institutions are innovating to close workforce readiness gaps and ensure that current professionals are equipped, supported, and retained to meet increasingly complex care needs. 

Panelists from leading universities will share real-world examples of how they are aligning academic programs with workforce realities, expanding access to continuing education, and partnering with employers to strengthen the behavioral health pipeline. 

Key highlights of this webinar include: 

  • Explore strategies for upskilling existing professionals to meet emerging and evolving demands in behavioral health care.  
  • Understand how academic programs are partnering with employers to align training with real-world needs and expectations.  
  • Learn about innovative models for continuing education and professional development that support retention and career growth. 

1National Center for Health Workforce Analysis. (2024, November). Projecting health workforce supply and demand. Health Resources and Services Administration. https://bhw.hrsa.gov/data-research/projecting-health-workforce-supply-demand 

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Speaker Information

Dr. Teresa Garate is an experienced and innovative leader with over 35 years of experience leading systems change, innovation and growth in the complex environments of public health, healthcare, public education, higher education and government.   As a public health and education expert, Dr. Garate serves as subject matter expert on topics ranging from strategy development to operations and program evaluation and design.   Dr. Garate has extensive experience in public health, behavioral health, substance use disorders and addiction treatment, school-based health services, and hospital and health systems

In addition to many leadership roles in the field of behavioral health, substance use disorder and addiction treatment, Dr. Garate also holds a faculty appointment in the Department of Disability and Human Development (DHD) at the University of Illinois at Chicago, where she has taught undergraduate and graduate courses in the College of Education, Department of Psychology and DHD.  She has served as a guest lecturer for various universities and is the Vice Chair of the Illinois Community College Board.  Over the years she has mentored and supported numerous students in pursuit of education, public health, healthcare and behavioral health fields.  She was a key contributor to the IL Behavioral Healthcare Workforce Shortage Task Force that resulted in the creation of a Behavioral Healthcare Workforce Center.

Most recently, she was the executive vice president of strategy, development and growth, with Rogers Behavioral Health System, where she led the development of a multi-disciplinary division, encompassing government relations, national policy, payor contracting, marketing, communications, business development and real estate development. Teresa launched the organization’s first national, state and local government relations strategy, restructured the business development department to pursue strategic sales and positioned the organization for national advocacy through national alliances and campaigns.

Teresa also served as senior vice president of strategic partnerships and engagement for the Gateway Foundation, a national non-profit serving people with substance use disorders in nine states. She led the organization through the COVID-19 pandemic, leveraging local and state partnerships, acquiring PPE, ensuring timely delivery of vaccinations and securing over $25 million in state and federal grants over five years.

Teresa was an Illinois state officer in Governor Pat Quinn’s cabinet, serving as the assistant director of the Illinois Department of Public Health. As a senate confirmed appointee, she was responsible for managing all of the agency’s day-to-day operations, including providing guidance and oversight for the state’s 96 local health departments serving 102 counties. She assumed the lead position on developing Medicaid initiatives and healthcare regulations, including navigating the impact on hospitals and long-term care facilities, and drove the completion of a legislatively mandated state health improvement plan. Prior to this, Teresa was chief of staff for the Chicago Public Schools’ Office of Specialized Services, leading school redesign, strategic district-wide initiatives, and public information initiatives focused on special education, juvenile justice, and disability access.

Teresa earned her Doctor of Philosophy and her Master of Education in special education from the University of Illinois at Chicago. She earned her bachelors’ degrees in applied psychology and special education from Loyola University of Chicago.

Nishanna Ramoutar, LCSW, MS.Ed., is a clinical social work leader with over 15 years of experience, specializing in trauma-informed infant mental health and child welfare. As Senior Learning Specialist at The Jewish Board, she oversees the Social Work Residency Program, managing curriculum development, training, and integrating evidence-based practices in outpatient mental health settings across New York City. As an adjunct professor at the Silberman School of Social Work and Erikson Institute, she supports early-career social workers and infant mental health specialists by cultivating critical thinking, self-awareness, and a practice centered on the liberation of marginalized communities, fostering collective healing through culturally responsive, community-focused work. A passionate advocate for infant mental health, she contributes to the professional development of early childhood practitioners through initiatives like the Irving Harris Foundation’s Professional Development Network and her involvement in various IMH and social work associations. Nishanna received her MSW from the Silberman School of Social Work and her MS Ed from Bank Street College of Education. She also holds a postgraduate certificate in Infant Mental Health and Trauma from Adelphi University.

Dr. Alina Perez, Dean of the College of Allied Health at Walden University. Dr. Perez holds a Ph.D. in Clinical Psychology and is a licensed psychologist practicing in Florida. Alongside her leadership work, she remains deeply connected to clinical practice, providing psychological assessment and psychotherapy to a wide range of adult clients. 

But what truly sets Dr. Perez apart is her impressive professional background—her commitment to mentorship, her ability to lead with empathy, and her passion for cultivating growth, both in others and within herself. 

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


June 17, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Solving Together: Celebrating Year One of Workforce Solutions Jams

April 10, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Solving Together: Celebrating Year One of Workforce Solutions Jams

Tuesday, May 20, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Join us for an inspirational webinar as we mark the first anniversary of our Workforce Solutions Jams!  In this milestone event hear from our three partner organizations on their reflections over the last year and what’s ahead. Come connect with cross-sector organizations and change-makers to reflect on a year of collaborative problem-solving and innovation. 

Register Now

What to Expect: 

  • A retrospective of key takeaways and recurring themes from our Jam sessions 
  • Stories from organizations that are implementing meaningful changes based on Jam insights 
  • Introduction of exciting new opportunities for engagement and collaboration 

Whether you’ve been with us from the beginning or are curious about joining our community, this webinar offers valuable perspectives on addressing behavioral health workforce challenges through collective intelligence and shared experience. 

Don’t miss this opportunity to connect with peers, celebrate our achievements, and discover new ways to participate in shaping the future of behavioral health workforce solutions. 

Join us on Tuesday, May 20 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership.

Register Now

Resources and Links

Crosswalk of 400 recommendations on behavioral health workforce

Call to Action

Previous Jam Recordings


Speaker Information

Mary Beth Fessler LPCC, LADC has been working in the field of substance use disorders and mental health since 2008. She obtained her Masters Degree from the Hazelden Betty Ford Graduate School of Addiction Studies and is dually licensed as a LADC and LPCC. She has had a strong passion for working with women since 2010 when she started working at Wayside House. Mary Beth spent 6 years working with mental health residential programs (IRTS) and also has experience in case management services. Her areas of interest include secondary trauma, work-life balance, infertility, and leadership development. When not working, Mary Beth spends time with her husband, Branden, Daughter, Sloane and yorkies, Indy & Koda. She is a huge NFL fan, a MN Vikings season ticket holder, and is in a couple’s bowling league. Mary Beth is a new mom and thrilled to again be working with women and families.



The Workforce Solutions Jam provides an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


May 20, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Strengthening Workforce Pathways: The Role of Higher Education in Training Future Behavioral Health Professionals

March 12, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Strengthening Workforce Pathways

The Role of Higher Education in Training Future Behavioral Health Professionals

Tuesday, April 15, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Higher education plays a critical role in preparing the next generation of behavioral health professionals. This session will explore how institutions are adapting to meet workforce demands by modernizing curriculum, expanding access to education and training, and equipping students with the skills needed to succeed in a rapidly evolving field. Speakers will share strategies for strengthening education-to-workforce pathways and addressing challenges in workforce preparation to build a more sustainable and prepared behavioral health workforce.

Register Now

Key highlights of this webinar include:

  • Understand how institutions are adapting to meet workforce demands
  • Learn strategies for strengthening education-to-workforce pathways
  • Hear from leaders on what they are seeing in the field

Speaker Information

Dr. Kevin Doyle, EdD, LPC, LSATP is a counselor educator and higher education administrator who was named the President/CEO of the Hazelden Betty Ford Graduate School in January 2022. His career has included over 35 years as a licensed professional counselor, clinical supervisor, and non-profit executive. Prior to joining Hazelden Betty Ford Graduate School, he was a professor in the counselor education program at Longwood University (Farmville, VA), where he also served as chair of the Department of Education and Counseling. Dr. Doyle has served multiple terms as a member of counselor licensing boards and has been highly active in the collegiate recovery movement. He has published widely in counseling professional journals and other publications.

Sarah Reives-Houston, is the Director of Behavioral Health Springboard at the UNC School of Social Work. She has a Ph.D. in education psychology from Capella University and is completing her PsyD in clinical psychology and trauma from California Southern University. Dr. Reives-Houston is certified as a family trauma specialist and as a child and adolescent trauma specialist and engages in research and conducts training on recognizing, managing, and mitigating the impacts of trauma on client populations and service providers. Prior to coming to UNC, she was on the faculty at NC Central University, where she taught courses and oversaw research projects and evaluation programs. She has also developed training and curriculum materials on mental health, substance abuse, systems of care for individuals and families. 

Cayman Tirado, MA, LCDC, CPS, RYT-200, is the director of the Mental Health and Addiction Studies Program at San Jacinto College. Additionally, she is a board member for INCASE, the International Coalition for Addiction Studies Education.  

Cayman has worked in the substance use disorder field since 2004, starting as a prevention specialist for underserved youth. Additional roles include IOP counselor, sober living case manager, and clinical case manager for homeless adults with co-occurring disorders. She is also a certified yoga instructor and is passionate about incorporating this into recovery.

She has been teaching at San Jacinto College since 2015 and has worked for many years to develop a pedagogical approach that supports the current and future health and wellbeing of students going into the behavioral health professions.

Additional speaker information coming soon.


Background

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Workforce Solutions Partnership. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.

The Workforce Solutions Partnership is the new name for the partnership between the National Council for Mental Wellbeing, Health Management Associates and the College for Behavioral Health Leadership. The Center for Workforce Solutions continues to operate as an initiative of the National Council.


April 15, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Understanding Interstate Licensure and Its Impact on the Behavioral Health Workforce

February 12, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Understanding Interstate Licensure and Its Impact on the Behavioral Health Workforce

Unlocking Opportunities for Expanded Workforce Mobility and Enhanced Access to Care 

Tuesday, March 18, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

This webinar is hosted as a partnership between the College for Behavioral Health Leadership (CBHL), The National Council for Mental Wellbeing, and Health Management Associates (HMA). 

Interstate licensure compacts offer an opportunity to address long-standing and emerging challenges for the behavioral health workforce such as expanding access, addressing rural and regional gaps in care, opening flexibility for providers, and potentially offering value in times of regional disaster and emergency response efforts. As provider shortages persist and the mental health crisis deepens, understanding these cross-state practice opportunities has become essential for the future of behavioral healthcare.  

Join us for an in-depth exploration of how interstate compacts present an opportunity for behavioral health workforce expansion and mobility. Our expert panel will share frontline insights on implementation strategies, regulatory considerations, and emerging opportunities. 

Key highlights: 

  • Understand the current landscape of key behavioral health interstate licensure compacts and reciprocity agreements  
  • Explore implementation challenges and success stories from states with existing interstate licensure agreements 
  • Discover future trends and anticipated developments in interstate practice 
Register Now

Speaker Information

Janet Orwig, MBA, CAE, has led the Psychology Interjurisdictional Compact (PSYPACT) as its executive director since 2015. In her position, she supports the Compact’s governing body, the PSYPACT Commission. Janet manages the day-to-day operations of PSYPACT, including implementing compact and regulatory compliance. She plays an integral part in developing new services and programs, securing and managing large government grants, and furthering stakeholder relations. Her 29-year career in association management includes experience in customer service, communications, public relations, advocacy, strategic planning and implementation, leadership development, and project and program management. Janet earned her Paralegal Certificate and undergraduate degree from Huntingdon College and her Master of Business Administration (MBA) from the University of Phoenix. She is also a Certified Association Executive (CAE).

Greg Searls is the Executive Director of the Counseling Compact Commission. He is a licensed funeral service practitioner in Wyoming, beginning his regulatory career in 2010 when appointed by the Governor to the Board of Funeral Service Practitioners. In 2016, he transitioned to an Executive Director role within the Wyoming Professional Licensing Board office.

Throughout his tenure, Greg has served as the Executive Director for various boards, including the Mental Health Professions Licensing Board, Board of Registration in Podiatry, Board of Midwifery, Board of Examiners in Speech-Language Pathology and Audiology, Board of Hearing Aid Specialists, Board of Athletic Trainers, and Board of Occupational Therapy. During his leadership, Wyoming enacted statutes to join the ASLP-IC, Occupational Therapy Compact, and Counseling Compact. He initially served as the ex-officio representative to the Counseling Compact Commission for AASCB until Wyoming joined the compact, at which point he was appointed commissioner.

Jeff Shumway, Director, Office of Professional Licensure Review, Utah Department of Commerce

Jeff Shumway helped launch the Office of Professional Licensure Review in July 2022. Prior to accepting that role, Jeff worked with The Bridgespan Group and Social Finance where he advised major nonprofits, philanthropies, and government agencies. As director of the Office of Professional Licensure Review, Jeff leads a team of employees who take a critical look at all state licensure requirements to inform the state legislature on necessary changes and updates to those requirements. Jeff holds a degree in public policy from the Harvard Kennedy School of Government and a degree in Economics from Brigham Young University.


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


March 18, 2025 @ 1:00 pm – 2:00 pm EDT

Tagged With: workforce solutions jam

Workforce Solutions Jam | Behavioral Health Workforce 2025: Critical Insights and Emerging Challenges

January 13, 2025 by Vicki Goutzoulis

Workforce Solutions Jam | Behavioral Health Workforce 2025: Critical Insights and Emerging Challenges 

Tuesday, February 18, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

The behavioral health landscape continues to experience ongoing and multi-pronged complexity, with systemic challenges intersecting workforce needs, technological innovation, and evolving policy developments. This session hosts long-term behavioral health workforce experts in a discussion on current workforce challenges, emerging solutions, and lessons learned in how to maintain a focus and attention to workforce initiates throughout policy shifts.  

Join us for a conversation on insights around navigating increasingly complex environments marked by evolving policy frameworks and heightened demand for adaptive, resilient workforce strategies. The ability to anticipate, understand, and proactively respond to these systemic shifts will be paramount for workforce sustainability in 2025 and beyond. 

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Speaker Information

Jonah C. Cunningham currently serves as President and CEO of the National Association of County Behavioral Health and Developmental Disability Directors (NACBHDD). In this role he proactively advocates for national policies that recognize and support the critical role counties play in caring for people affected by mental illness, addiction, and developmental disabilities. In this capacity he also serves as Executive Director of the National Association for Rural Mental Health.

Prior to joining NACBHDD, Jonah worked at Trust for America’s Health, a public health think tank, where he focused extensively on ways to reduce mortality from substance misuse and suicide. Additionally, he worked as a congressional staffer for several years in the office of Congresswoman Grace F. Napolitano (CA) where he helped to reestablish the Congressional Mental Health Caucus and created a Suicide Prevention Task Force within the Caucus.

Michael Hoge, Ph.D. is Professor Psychiatry at the Yale School of Medicine and the Director of Yale Behavioral Health. For four decades at Yale, he has been developing and managing comprehensive systems of behavioral health care and a broad range of clinical, rehabilitative, educational, vocational, outreach, and recovery-oriented services for children, adolescents and adults. Simultaneously, he has worked to develop and evaluate innovative services, including alternatives to hospitalization, crisis response systems, programs for the homeless, and therapeutic schools.  

Dr. Hoge, a clinical psychologist, is a nationally recognized expert on behavioral health workforce development. He is a founding member and the Senior Science and Policy Advisor of The Annapolis Coalition on the Behavioral Health Workforce. He is the senior editor or author of three major works by the Coalition: the SAMHSA-funded national Action Plan on Behavioral Health Workforce Development; the Alaskan Core Competencies for Direct Care Workers in Health and Human Services; and the SAMHSA and HRSA-funded Core Competencies for Integrated Behavioral Health and Primary Care. Over the past five years he has developed the Coalition’s intensive Recruitment and Retention Learning Collaboratives in Behavioral health and launched these collaboratives across the nation.

Michael has presented and published widely on behavioral health services and workforce development. He has consulted to the President’s New Freedom Commission on Mental Health and to numerous federal and state agencies, foundations, and provider organizations. He has been a member of two National Academy of Medicine (IOM) Committees that addressed workforce issues and Chaired the Behavioral Health Professional and Technical Advisory Committee of The Joint Commission.

Marcy Melvin, MA is a pivotal executive with over 25 years of experience in behavioral health policy, training, and clinical practice. As a Licensed Professional Counselor in Texas her experience includes providing direct clinical and supervisory services to children, youth, parents, and young adults in various clinical settings including residential, in-home, outpatient, private practice, primary, secondary, and post-secondary locations. Marcy is extremely passionate about advancing health equity and reducing disparities and disproportionality; this has been a culmination of her life’s work in various clinical, organizational and systems settings. 

Wendy Morris, RN, MSN, CS, has enjoyed various roles in patient care and leadership across the continuum in behavioral health for more than three decades, including inpatient, outpatient, and home health services as well as state government. She served as commissioner for Kentucky’s Department for Behavioral Health, Developmental and Intellectual Disabilities for several years and is currently a Senior Behavioral Health Advisor at the National Association of State Mental Health Program Directors (NASMHPD).

Ms. Morris holds a Master of Science in Community Health Nursing from the University of Kentucky and is credentialed as a Public Health Clinical Nurse Specialist by the American Nurses Credentialing Center (ANCC).

Reyna Taylor, Senior Vice President, Public Policy, National Council for Mental Wellbeing

Ms. Taylor brings extensive experience with federal public policy initiatives to protect access and affordability to her role as Vice President, Policy & Advocacy at the National Council for Mental Wellbeing where she leads public policy and government affairs activities, supervises legislative matters and guides overall public policy strategy. With nearly two decades of specialty pharmaceutical and medical device experience, Ms. Taylor has a wide range of knowledge on public policy issues, including Medicare, Medicaid and commercial management of managed care organizations, hospitals, pharmacies and mental health centers. She holds a Bachelor of Science in neuroscience from Bates College and earned a Master of Science in biotechnology and Master of Business Administration from Johns Hopkins University. Currently, she serves on the board of the Mental Health Liaison Group.

Moderator


Josh Rubin, MPP
Vice President, Client Solutions
Health Management Associates

The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


February 18, 2025 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Bridging the Gap: Advancing a Diverse and Resilient Workforce for SUD Treatment

December 10, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Bridging the Gap: Advancing a Diverse and Resilient Workforce for SUD Treatment 

Innovative Strategies to Strengthen the SUD Workforce and Support Recovery 

Tuesday, January 21, 2025 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, January 21 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Register Now

The substance use disorder (SUD) treatment landscape is facing an unprecedented workforce crisis. Recent data from Health Resources and Services Administration (HRSA) predicts the demand for addiction counselors will increase by 62%, while the supply of addiction counselors is expected to decrease by 13%. The stark reality is that current workforce capacity can only support approximately half of those seeking recovery services—a gap that demands immediate, innovative solutions. 

Addressing the SUD crisis requires a robust and ready workforce that is not only skilled but also reflects the diversity of the communities they serve. This Workforce Solutions Jam will focus on actionable strategies to recruit, train, and retain a workforce capable of meeting the unique needs of individuals affected by substance use.  

Key highlights of this webinar include: 

  • Discover strategies to create a more diverse and representative SUD workforce 
  • Explore model legislative frameworks to systematically address SUD workforce development challenges 
  • Understand approaches to developing workforce competencies that improve care quality and recovery outcomes 
  • Gain insights into building partnerships that support recovery-focused employment opportunities 

Speaker Information

Alexandra Plante is a Senior Advisor of Substance Use at the National Council for Mental Wellbeing, and works alongside the United Nations Office of Drug Control Policy (UNODC) on unethical practices in substance use disorder treatment and recovery. Previously she has served as a consultant to U.S. federal agencies and state policymakers, international agencies, and private entities such as Google. Her writing has been featured in outlets such as Harvard Health Publications, Psychology Today, and The Fix. She holds a M.A. in Quantitative Research in Communications, and previously served as a Director at the Massachusetts General Hospital and Harvard Medical School – Recovery Research Institute, and DynamiCare Health. 

Philip Rutherford is the Vice President for Substance Use in the Strategy and Growth Office at the National Council for Mental Wellbeing. In this role, he expands the organization’s impact in addressing the quality, effectiveness, accessibility and affordability of substance use programs and services for National Council members. He is also tasked with charting a course for progress, transformation and equity.  

Rutherford has managed strategy and operations for several recovery-focused organizations. He is a member of committees at the National Institutes of Health, the Food and Drug Administration and other federal agencies. He serves on several nonprofit boards, including Serve Minnesota, the National Association of Addiction Treatment Providers and the Police Treatment and Community Collaborative. Prior to the nonprofit world, he spent most of his career at Microsoft, Micron Electronics and the Taylor Corporation. Rutherford is an active member of the recovery community and has considerable experience in the areas of reentry and equity. 

William Stauffer is in long-term recovery and leads PRO-A, the statewide RCO of Pennsylvania. Mr. Stauffer is a writer on the history and future of the American Recovery Movement. In 2019 he was honored as the Vernon Johnson Award Individual Recovery Advocate award by Faces & Voices of Recovery. In December of 2023, he testified to the US Senate Special Committee on Aging for the second time to highlight challenges and opportunities related to the growing problem of substance use disorders in older adults. He recently completed a fellowship at the Hazelton and Betty Ford Foundation in Center City MN through the A.A. Heckman Endowed Fellowship. As part of passing the torch to the next generation, International esteemed author and recovery thought leader William White asked Mr. Stauffer to open the First National Conference on Addiction Recovery Science held by NIDA, NIAAA and the Recovery Research Institute at Harvard with his remarks. He is an adjunct Professor of Social Work at Misericordia University in Dallas PA.

Shelly Weizman is a human rights lawyer who currently serves as the associate director of the Center on Addiction and Public Policy at the O’Neill Institute at Georgetown Law and as faculty at Georgetown’s Master of Science in Addiction Policy and Practice. She previously worked in the governor’s office in New York, where she oversaw policy and operations related to addiction, mental health, and disabilities, and began her legal career as a civil rights attorney in New York City. Before law school, she worked with youth and families at a variety of addiction treatment programs. She is also a person living and thriving in long-term recovery from addiction. 

Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


January 21, 2025 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Reducing Barriers to Licensure to Expand and Diversify the Behavioral Health Workforce

October 19, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Reducing Barriers to Licensure to Expand and Diversify the Behavioral Health Workforce

Creating a More Inclusive and Effective Workforce  

Tuesday, December 17, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, December 17 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!

Register Now

As the demand for mental health and substance use treatment continues to grow, it is critical to develop a workforce that reflects the diverse populations it serves. Barriers to obtaining licensure remain a pressing challenge for many entering the field, as 57% of people who earn master’s degrees in mental health disciplines do not obtain clinical licensure due to financial, time, and regulatory constraints. This session will explore creative solutions, with insight into the Social Work Interstate Licensure Compact and spotlighting the work of the National Mental Health Workforce Acceleration Collaborative (NMHWAC), a program that aims to increase the number of qualified licensed mental health and substance use treatment clinicians, while increasing diversity in client-facing positions.  

Key highlights of this webinar include: 

  • Understand barriers to obtaining licensure in mental health disciplines 
  • Gain insight into the Social Work Interstate Licensure Compact, including recent updates 
  • Explore actionable models and strategies to expand and diversify the behavioral health workforce 

Register Now

Speaker Information

Amy Conway, MPH is Director of Community Health for Kaiser Permanente. She oversees the management and execution of programs including Housing for Health, Economic Opportunity, and Food & Nutrition Security. Amy has worked at Kaiser Permanente (KP) for two decades in several different roles. After receiving her Master’s in Public Health from Tulane University in the nineties, she began her career as a health educator at the KP clinic in Hayward, California. She then led regionwide tobacco dependence prevention and cessation initiatives and smoking cessation counselor trainings throughout Northern California. Mid-career she left KP to become the executive director of a nonprofit organization whose mission was to teach people mindfulness meditation. She then returned to KP as a senior managerial consultant working closely with Primary Care Chiefs and Managers to lead performance improvement and strategic projects. Amy served as Regional Director of KP’s perinatal substance abuse program for eight years. Outside of work, Amy enjoys playing tennis, hiking, and snowboarding in Colorado where she lives with her partner Michael, her dog Eddie, and two quirky cats. 

Dr. Karen E. Goodenough, PhD, MSW, LGSW, is Executive Director of the National Association of Social Workers – Minnesota Chapter. Dr. KG has worked in direct practice, non-profit program management, has been a consultant in evaluation, data utilization, and strategic planning, and has served as adjunct faculty in numerous BSW and MSW programs throughout Minnesota. Her dissertation research focused on exemptions from licensure, and she is a member of the MN Board of Social Work Advisory Committee and Legislation and Rules Committee. Dr. KG chairs the NASW Licensure Task Force, was on the document writing team for the Social Work Interstate Compact, and is the NASW representative to the Compact Commission. 

Andrea S. Meyer Stinson, Ph.D., LMFT is the Director of Workforce Strategy & Initiatives for Resilient Georgia.

As Director of Workforce Strategy & Initiatives, Dr. Andrea Meyer Stinson leads the National Mental Health Workforce Acceleration Collaborative Program. She is dedicated to growing and strengthening Georgia’s workforce of trauma informed professionals, while simultaneously identifying barriers, facilitators and solutions related to Georgia’s mental health workforce shortages. She was co-founder of Resilient Middle Georgia where she helped to build awareness about positive and adverse childhood experiences (PACEs), resilience, and trauma informed care across an 11-county area.

Dr. Meyer Stinson has worked therapeutically with children, couples, families, and communities since 2001. She has trained extensively in Parent Child Interaction Therapy (PCIT), Perinatal Mood and Anxiety Disorders (PMADs), and Child Parent Psychotherapy (CPP). She is a Licensed Marriage and Family Therapist (LMFT) and an American Association for Marriage and Family Therapy (AAMFT) Approved Supervisor. With more than two decades of experience working in academia, she has taught undergraduate, graduate, and medical students as a professor in Mercer University’s School of Medicine in the Master of Family Therapy program. She is past president for the Georgia Association for Marriage and Family Therapy (GAMFT) and a former board member for Resilient Georgia. She earned her doctoral degree from The Florida State University, master’s degree from Purdue University, and two bachelor’s degrees from the University of Georgia.

Julia Pavon Rojas M.S, NCC, is a pre-licensed, bilingual mental health counselor whose primary focus is providing individual and group counseling to adults, adolescents and children. Julia works for Ser Familia, a non-profit organization with offices all across the metro-atlanta area. Ser Familia provides mental health and prevention services for Latino families in Spanish. Julia graduated from the University of Georgia with a B.S in Psychology and criminal justice studies, and completed her M.S in mental health counseling at Oklahoma State University. 

Emmaly Perks, MA, CCRP, is an experienced leader in mental health and education, with over a decade of expertise leading workforce and leadership programs. She holds a Bachelor of Science in psychology and a master’s degree in curriculum, instruction, and assessment. As the current Director of the National Mental Health Workforce Acceleration Collaborative for the National Council for Mental Wellbeing, she oversees a $15MM national program aimed at addressing the mental health workforce crisis through recruitment, training, and retention of mental health clinicians from diverse backgrounds. Previously, Ms. Perks was Director of the Office of Education and Training for the University of Colorado’s Department of Psychiatry, where she led programs in workforce and organizational development. 

Amy René, LCSW has over 30 years of social work experience in the Metro Atlanta area. She graduated from The University of Georgia in 1993 with a Bachelor of Social Work degree and began her career in child welfare with DFCS. She has worked at DFCS until 2004 when she went to work for Hillside, Inc., one of the oldest non-profits in Atlanta. Amy obtained her MSW in 2004 from the University of Georgia.

Amy has worked at Hillside for 20 years and has served in multiple roles including the Vice President of Community Operations and Clinical Services. She was intensively trained in Dialectical Behavior Therapy by Dr. Tom Lynch and Dr. Adam Payne in 2006 with the original cohort of therapists and staff at Hillside. She has also participated in advanced DBT trainings with Dr. Shari Manning and Dr. Marsha Linehan. She has participated in intensive continuing education training in the areas of Family Preservation, Foster Care, Kinship, Wraparound, Family Finding, Trauma, and Child Welfare.

Amy lives in North Atlanta with her husband of 15 years and 13 year old daughter.

Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


December 17, 2024 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

Workforce Solutions Jam | Addressing the Workforce Shortage Through Policy Change

September 25, 2024 by Vicki Goutzoulis

Workforce Solutions Jam | Addressing the Workforce Shortage Through Policy Change 

Translating Innovative Policy Solutions Into Action

Tuesday, November 19, 2024 | 10:00 am PT / 11:00 am MT / 12:00 pm CT / 1:00 pm ET
Event Length: One Hour

Join us on Tuesday, November 19 for our next Workforce Solutions Jam! The Workforce Solutions Jam is a monthly webinar to build national momentum and encourage collaboration through the Center for Workforce Solutions.

The Workforce Solutions Jam will provide an opportunity to:

  • Learn innovative new practices
  • Stay informed about ongoing efforts
  • Engage with subject matter experts
  • Hear about new legislation and/or federal workforce efforts
  • Take action!
Register Now

The focus of this session will be on innovative policy solutions at the federal and state level aimed at addressing the workforce crisis. In September, The Kennedy Forum released a report titled, Building the Mental Health and Substance Use Disorder Workforce We Need, which examines the extent of the shortage and provides guidance for policymakers on payment and reimbursement, licensure and standardization, education and training, and data and technology. Representatives from The Kennedy Forum’s workforce committee will share highlights of the report, followed by a dialogue with state leaders implementing promising strategies aligned with the report. 

Key highlights of this webinar include: 

  • Review the policy recommendations set forth in The Kennedy Forum report and how and why they were developed 
  • Explore innovative, promising strategies implemented by state leaders aligned with these policy recommendations 

Speaker Information

Andrea Carlstrom has spent her entire career dedicated to health and wellness in a wide variety of environments and has served the community as Chaffee County Public Health’s (CCPH) Director for almost a decade.  CCPH provides the county with over 30 programs and services, including chronic disease prevention and early intervention, communicable disease surveillance and investigation, emergency preparedness and response, maternal and family health, environmental health, aging well, immunizations, and so much more.  In 2019, she and her colleagues were inspired to ignite a storytelling and advocacy movement to empower and unite the people of Chaffee County and to drive systems and policy change from the tales of lived experience from our own backyard which has become We Are Chaffee.  We Are Chaffee is a catalyst for community conversations, and it is not uncommon for Andrea to be meeting with community partners and members of the public to hear about their experiences and to strategize on solutions to make living in Chaffee County a better place for all.  As chief health strategists in the communities they serve, local public health directors have an opportunity to connect people and programming, leverage resources and expertise, and improve the health landscape with an equitable lens.  Andrea is honored that she has such a unique role in such a special place that she calls home.

Nathaniel Z Counts, JD, is the Chief Policy Officer for The Kennedy Forum, where he advances a public policy agenda which aims to ensure that all individuals have access to the treatment, services, and insurance coverage that meets their needs and the supports necessary to promote prevention, recovery, and mental well-being. In previous roles, Nathaniel served as Senior Policy Advisor for Mental Health to the Commissioner of Health for the City of New York and the Senior Vice President of Behavioral Health Innovation for Mental Health America (MHA). His thought leadership and research have been published in journals such as JAMA Pediatrics, Lancet Psychiatry, and Nature Mental Health. He received his JD cum laude from Harvard Law School, where he was a Student Fellow at the Petrie-Flom Center for Health Law Policy, and his BA in biology from Johns Hopkins.

Dr. Erin Parks is a clinical psychologist, researcher, and co-founder of Equip, a virtual eating disorder program that delivers evidence-based treatment for lasting recovery. She has over 15 years of experience with adolescents and adults in inpatient, partial hospitalization, and intensive outpatient settings, where she has seen firsthand the disparity in who gets diagnosed and who has access to quality treatment. Erin is passionate about quality mental health treatment and helping families differentiate between treatment that feels good and treatment that works. 

Dr. Helen Egger is a child psychiatrist, mental health epidemiologist, and digital health innovator. She is a highly sought world expert in the field of child psychiatry working with countries and global organizations on early interventions and measurement-based care. With over 19k citations to her name, 100+ peer-reviewed research articles, and dozens of NIH research grants, she deeply understands what works in mental health and what is just conjecture. She was recognized by Forbes 50 over 50  for co-founding Little Otter with her daughter, Rebecca Egger. Little Otter is a virtual child and whole family mental health company providing measurement-based and evidence-based care to children from birth to age 14 and their families. 

Prior to Little Otter, Dr. Egger was Chair of the Department of Child and Adolescent Psychiatry at NYU Langone Health (NYULH), Director of the NYU Child Study Center, and before that Vice-Chair and Chief of the Division of Child and Adolescent Psychiatry at Duke Medicine. She founded the WonderLab and Digital Design Lab at NYULH and the Early Childhood Mental Health Lab and Information and Information & Child Mental Health Initative at Duke. 

As the creator of the PAPA, the gold standard and first diagnostic assessment for preschool children, Dr. Egger has shaped the science and practice of early childhood mental health. The PAPA is translated into more than 15 languages. Her work has proved that the rate of mental health disorders in children under the age of 6 are the same as the rates in older children and that early treatment is highly effective.  

Dr. Egger attended Yale College and Yale School of Medicine, is a mother of four children, and lives in Durham, NC, right up the road from her daughter and co-founder, Rebecca Egger, and her first grandchild. 

Dr. Anita Everett is the Director of the Center for Mental Health Services within the Substance Abuse and Mental Health Services Administration (SAMHSA). Serving in this role since 2018, she provides executive leadership for federal efforts to improve the nation’s mental health service systems.

Prior to SAMHSA, Dr. Everett served as the Section Chief of The Johns Hopkins Bayview Community and General Psychiatry in Baltimore, Maryland. She was on the faculty of the Johns Hopkins School of Medicine and the Bloomberg School of Public Health. At Hopkins, she directed 22 community psychiatry programs that provided a range of services to individuals from preschool age to older adults, that included intensive acute services as well as recovery support services for persons with serious mental illnesses. More recently at Hopkins, she was involved with the leadership of health system behavioral health integration into accountable care structures.

Earlier in her career, Dr. Everett also served as the Senior Medical Advisor to SAMHSA where she worked on the promotion of access to quality services and access to medications in the Medicare prescription drug benefit. From 1999 to 2003, she served as the Inspector General to the Office of the Governor in the Department of Mental Health in Virginia. During this time, she completed over 80 inspections of Institutions operated and licensed to provide mental health services in Virginia. She received the Patrick Henry Award for outspoken advocacy.

Dr. Everett is a past president of the American Psychiatric Association, Maryland Psychiatric Society and the American Association of Community Psychiatry and has received commendation for her work in national healthcare reform and advocacy. She has served on the National Institute on Drug Abuse National Advisory Council, is currently an ex-officio member of the National Institute of Mental Health National Advisory Council and is also active in several professional organizations. She has been engaged in a number of international projects, including with the Global Leadership Exchange, and has provided consultation to the Ministries of Health, Department of Mental Health in Iraq and Afghanistan on the implementation of mental health services in these countries.

Lauren Moyer, LCSW, is the Executive VP of Clinical Innovation for Compass Health Network. She is a visionary servant leader with over 20+ years’ experience in the behavior health field, especially around shaping patient-centered approaches and filling gaps within our system of care. She is the current chair of Missouri’s 988 Taskforce and former chair of Missouri’s Suicide Prevention Network. Ms. Moyer’s multi-faceted experience has equipped her with a comprehensive understanding of the intricate complexities surrounding behavioral health and the transformative potential for change.  

Compass Health Network (CHN) has been a long-standing Community Mental Health Center for 50 years, and now serves as one of the largest CCBHC’s in the nation. As a comprehensive health care provider in 47-counties throughout Missouri, spanning the I-70 corridor from St. Louis to Kansas City, our clinics are in diverse communities and counties, serving a multitude of Missouri with diverse backgrounds, socioeconomic status, and specifically targeting the marginalized and medically indigent who have historically lacked proper access to affordable and clinically effective treatment services. CHN is also an FQHC, a free-standing psychiatric in-patient hospital and a 988-crisis lifeline provider that includes the full continuum of crisis on-demand services such as Behavioral Health Crisis Centers (BHCC), providing 24-7 access to crisis services and support and assisting with hospital and detention center diversion. CHN has made investment in mobile crisis services, emergency room enhancement projects (placing staff members at local emergency room departments to support referral into after care, and most recently the addition of a youth behavioral health urgent care. 

Moderators

Anthony Carter, LCSW is a Director, Practice Improvement and Consulting, for the National Council for Mental Wellbeing. He leads initiatives for advancing the mental health and substance use treatment workforce. Prior to joining the National Council, he served as the data and quality assurance manager for Montgomery County, Md., Child Welfare Services, where he was responsible for agency data collection, analysis and reporting of key performance indicators. He started with Montgomery County as a child protective services social worker investigating child abuse and neglect allegations and is a licensed clinical social worker (LCSW-C) in Maryland. Prior to his career in social work, Carter was a program manager at Public Allies, a national workforce development and social justice nonprofit that advances new leadership to strengthen communities, nonprofits and civic participation.

Peter Delia is a Federal Policy Manager for the National Council for Mental Wellbeing. Peter manages a number of federal policy portfolios for the National Council, including issues related to workforce, telehealth, equity, 988/crisis, and social determinants of health. Prior to coming to the National Council, Peter worked as a senior attorney for the Florida Senate, where he drafted and analyzed legislation related to behavioral health, Medicaid, child welfare, and elder care issues. Peter has also worked as a senior attorney for the Florida Department of Health, where he practiced administrative litigation and prosecuted disciplinary matters concerning physicians, optometrists, chiropractors, psychologists, and dentists. Peter is a South Florida native and currently lives in Tallahassee, FL with his wife, Eliza. 


Background

The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impact to address the workforce crisis, and using a cross-sector approach to address the long-standing challenges for expanding and solidifying the behavioral health workforce.


November 19, 2024 @ 1:00 pm – 2:00 pm EST

Tagged With: workforce solutions jam

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