Workforce Solutions Jam | Addressing the Workforce Shortage Through Policy Change
Translating Innovative Policy Solutions Into Action
The focus of this session was on innovative policy solutions at the federal and state level aimed at addressing the workforce crisis. In September, The Kennedy Forum released a report titled, Building the Mental Health and Substance Use Disorder Workforce We Need, which examines the extent of the shortage and provides guidance for policymakers on payment and reimbursement, licensure and standardization, education and training, and data and technology. Representatives from The Kennedy Forum’s workforce committee shared highlights of the report, followed by a dialogue with state leaders implementing promising strategies aligned with the report.
Key highlights of this webinar included:
- Review the policy recommendations set forth in The Kennedy Forum report and how and why they were developed
- Explore innovative, promising strategies implemented by state leaders aligned with these policy recommendations
Resources Shared
- Building a Mental Health and Substance Use Disorder Care Career (Career Path Resource)
- Report: Building the Mental Health and Substance Use Disorder Workforce We Need
- Report: Strategies to Improve Access to Behavioral Health Care Services through Medicare and Medicaid
Speaker Information
Andrea Carlstrom has spent her entire career dedicated to health and wellness in a wide variety of environments and has served the community as Chaffee County Public Health’s (CCPH) Director for almost a decade. CCPH provides the county with over 30 programs and services, including chronic disease prevention and early intervention, communicable disease surveillance and investigation, emergency preparedness and response, maternal and family health, environmental health, aging well, immunizations, and so much more. In 2019, she and her colleagues were inspired to ignite a storytelling and advocacy movement to empower and unite the people of Chaffee County and to drive systems and policy change from the tales of lived experience from our own backyard which has become We Are Chaffee. We Are Chaffee is a catalyst for community conversations, and it is not uncommon for Andrea to be meeting with community partners and members of the public to hear about their experiences and to strategize on solutions to make living in Chaffee County a better place for all. As chief health strategists in the communities they serve, local public health directors have an opportunity to connect people and programming, leverage resources and expertise, and improve the health landscape with an equitable lens. Andrea is honored that she has such a unique role in such a special place that she calls home.
Nathaniel Z Counts, JD, is the Chief Policy Officer for The Kennedy Forum, where he advances a public policy agenda which aims to ensure that all individuals have access to the treatment, services, and insurance coverage that meets their needs and the supports necessary to promote prevention, recovery, and mental well-being. In previous roles, Nathaniel served as Senior Policy Advisor for Mental Health to the Commissioner of Health for the City of New York and the Senior Vice President of Behavioral Health Innovation for Mental Health America (MHA). His thought leadership and research have been published in journals such as JAMA Pediatrics, Lancet Psychiatry, and Nature Mental Health. He received his JD cum laude from Harvard Law School, where he was a Student Fellow at the Petrie-Flom Center for Health Law Policy, and his BA in biology from Johns Hopkins.
Dr. Erin Parks is a clinical psychologist, researcher, and co-founder of Equip, a virtual eating disorder program that delivers evidence-based treatment for lasting recovery. She has over 15 years of experience with adolescents and adults in inpatient, partial hospitalization, and intensive outpatient settings, where she has seen firsthand the disparity in who gets diagnosed and who has access to quality treatment. Erin is passionate about quality mental health treatment and helping families differentiate between treatment that feels good and treatment that works.
Dr. Helen Egger is a child psychiatrist, mental health epidemiologist, and digital health innovator. She is a highly sought world expert in the field of child psychiatry working with countries and global organizations on early interventions and measurement-based care. With over 19k citations to her name, 100+ peer-reviewed research articles, and dozens of NIH research grants, she deeply understands what works in mental health and what is just conjecture. She was recognized by Forbes 50 over 50 for co-founding Little Otter with her daughter, Rebecca Egger. Little Otter is a virtual child and whole family mental health company providing measurement-based and evidence-based care to children from birth to age 14 and their families.
Prior to Little Otter, Dr. Egger was Chair of the Department of Child and Adolescent Psychiatry at NYU Langone Health (NYULH), Director of the NYU Child Study Center, and before that Vice-Chair and Chief of the Division of Child and Adolescent Psychiatry at Duke Medicine. She founded the WonderLab and Digital Design Lab at NYULH and the Early Childhood Mental Health Lab and Information and Information & Child Mental Health Initative at Duke.
As the creator of the PAPA, the gold standard and first diagnostic assessment for preschool children, Dr. Egger has shaped the science and practice of early childhood mental health. The PAPA is translated into more than 15 languages. Her work has proved that the rate of mental health disorders in children under the age of 6 are the same as the rates in older children and that early treatment is highly effective.
Dr. Egger attended Yale College and Yale School of Medicine, is a mother of four children, and lives in Durham, NC, right up the road from her daughter and co-founder, Rebecca Egger, and her first grandchild.
Dr. Anita Everett is the Director of the Center for Mental Health Services within the Substance Abuse and Mental Health Services Administration (SAMHSA). Serving in this role since 2018, she provides executive leadership for federal efforts to improve the nation’s mental health service systems.
Prior to SAMHSA, Dr. Everett served as the Section Chief of The Johns Hopkins Bayview Community and General Psychiatry in Baltimore, Maryland. She was on the faculty of the Johns Hopkins School of Medicine and the Bloomberg School of Public Health. At Hopkins, she directed 22 community psychiatry programs that provided a range of services to individuals from preschool age to older adults, that included intensive acute services as well as recovery support services for persons with serious mental illnesses. More recently at Hopkins, she was involved with the leadership of health system behavioral health integration into accountable care structures.
Earlier in her career, Dr. Everett also served as the Senior Medical Advisor to SAMHSA where she worked on the promotion of access to quality services and access to medications in the Medicare prescription drug benefit. From 1999 to 2003, she served as the Inspector General to the Office of the Governor in the Department of Mental Health in Virginia. During this time, she completed over 80 inspections of Institutions operated and licensed to provide mental health services in Virginia. She received the Patrick Henry Award for outspoken advocacy.
Dr. Everett is a past president of the American Psychiatric Association, Maryland Psychiatric Society and the American Association of Community Psychiatry and has received commendation for her work in national healthcare reform and advocacy. She has served on the National Institute on Drug Abuse National Advisory Council, is currently an ex-officio member of the National Institute of Mental Health National Advisory Council and is also active in several professional organizations. She has been engaged in a number of international projects, including with the Global Leadership Exchange, and has provided consultation to the Ministries of Health, Department of Mental Health in Iraq and Afghanistan on the implementation of mental health services in these countries.
Lauren Moyer, LCSW, is the Executive VP of Clinical Innovation for Compass Health Network. She is a visionary servant leader with over 20+ years’ experience in the behavior health field, especially around shaping patient-centered approaches and filling gaps within our system of care. She is the current chair of Missouri’s 988 Taskforce and former chair of Missouri’s Suicide Prevention Network. Ms. Moyer’s multi-faceted experience has equipped her with a comprehensive understanding of the intricate complexities surrounding behavioral health and the transformative potential for change.
Compass Health Network (CHN) has been a long-standing Community Mental Health Center for 50 years, and now serves as one of the largest CCBHC’s in the nation. As a comprehensive health care provider in 47-counties throughout Missouri, spanning the I-70 corridor from St. Louis to Kansas City, our clinics are in diverse communities and counties, serving a multitude of Missouri with diverse backgrounds, socioeconomic status, and specifically targeting the marginalized and medically indigent who have historically lacked proper access to affordable and clinically effective treatment services. CHN is also an FQHC, a free-standing psychiatric in-patient hospital and a 988-crisis lifeline provider that includes the full continuum of crisis on-demand services such as Behavioral Health Crisis Centers (BHCC), providing 24-7 access to crisis services and support and assisting with hospital and detention center diversion. CHN has made investment in mobile crisis services, emergency room enhancement projects (placing staff members at local emergency room departments to support referral into after care, and most recently the addition of a youth behavioral health urgent care.
Moderators
Anthony Carter, LCSW is a Director, Practice Improvement and Consulting, for the National Council for Mental Wellbeing. He leads initiatives for advancing the mental health and substance use treatment workforce. Prior to joining the National Council, he served as the data and quality assurance manager for Montgomery County, Md., Child Welfare Services, where he was responsible for agency data collection, analysis and reporting of key performance indicators. He started with Montgomery County as a child protective services social worker investigating child abuse and neglect allegations and is a licensed clinical social worker (LCSW-C) in Maryland. Prior to his career in social work, Carter was a program manager at Public Allies, a national workforce development and social justice nonprofit that advances new leadership to strengthen communities, nonprofits and civic participation.
Peter Delia is a Federal Policy Manager for the National Council for Mental Wellbeing. Peter manages a number of federal policy portfolios for the National Council, including issues related to workforce, telehealth, equity, 988/crisis, and social determinants of health. Prior to coming to the National Council, Peter worked as a senior attorney for the Florida Senate, where he drafted and analyzed legislation related to behavioral health, Medicaid, child welfare, and elder care issues. Peter has also worked as a senior attorney for the Florida Department of Health, where he practiced administrative litigation and prosecuted disciplinary matters concerning physicians, optometrists, chiropractors, psychologists, and dentists. Peter is a South Florida native and currently lives in Tallahassee, FL with his wife, Eliza.
Background
The National Council for Mental Wellbeing launched the Center for Workforce Solutions in 2023 in partnership with The College for Behavioral Health Leadership and Health Management Associates. The partnership is leveraging Collective Impac