This webinar was held in partnership with Health Management Associates (HMA)
Health Equity, Alternative Payment Models, addressing Social Determinants of Health; these are all “north stars” in healthcare, grounded in data collection and metrics. To achieve any standard or address proper patient care coordination, the technology platforms used to enter information must be used accurately, consistently and be configured properly. At the same time, existing features and functions within the technology must also be aligned with regulatory and reporting needs. The on-going maintenance and management of any database requires a governance grounded in cross-functional management and with standards to ensure accuracy and integrity of use. Too often, provider healthcare delivery has been unable to successfully implement these systems and maintain consistent standards and use over time.
This presentation provides an overview of the common barriers in achieving data integrity and an overview of proven methods for data governance. Presenters explored practical steps organizations can take to assess current structure and management practices along with addressing the needs of care delivery teams.
Presenter Information
Robin Trush, MA | Principal, Health Management Associates (HMA)
Robin Trush is a seasoned healthcare innovator, having held leadership roles within state government, Medicaid managed care companies and care delivery systems. As Children’s Bureau Chief for the Arizona Department of Health Services and the Vice President of Children’s Services at Value Options, she helped guide the implementation of financing and service delivery shifts through the state under their 1115 waiver. Robin has served as Chief Operating Officer at a regional crisis response center in Southern Arizona which operated a call center, mobile team dispatch, 24/7 psychiatric urgent care and a stabilization unit. Additionally, she led the technology and analytics department at a multi-site, integrated provider organization serving clients from birth through geriatrics.
For the past 15 years, Robin has guided local, regional and state-wide technology projects focused on operationalizing and optimizing the use of electronic health records, mobile applications, Heath Information Exchanges (HIEs) and interoperability platforms. Robin holds a Masters Degree in Organizational Management, and has served on both national and state organization Board of Directors.
Jodi Pekkala, MPH | Associate Principal, Health Management Associates (HMA)
Jodi Pekkala is an experienced researcher in healthcare quality measurement and improvement with more than 15 years dedicated to evaluation, quality improvement, and practice transformation. With a background in quality measurement and improvement, Jodi has developed, deployed and evaluated projects related to performance improvement for both health plans and providers of care. She has developed quality strategy with a focus on the integration of performance improvement goals and value-based care initiatives. She has a strong background in quality metrics and data analysis to support this work.
She provides practice coaching to practices of all sizes including solo providers, Federally Qualified Health Centers (FQHC), and large, hospital-based practices on topics related to telemedicine, access to care, care management, referrals and care coordination, and quality improvement. She possesses in-depth knowledge of data collection, measurement, and the reporting processes. Ms. Pekkala earned her master’s degree in public health at Columbia University and her bachelor’s degree at Ithaca College. She is a Patient-Centered Medical Home Certified Content Expert™ (PCMH CCE™) and former certified Healthcare Effectiveness Data and Information Set (HEDIS) compliance auditor (CHCA).
