Any collaboration that strives to improve the health and wellbeing of a community is fueled by a passion to make the community better. However, barriers are unconsciously created by having people not representative of the community as leaders of the collaboration. Systemic and community change efforts and the elimination of structural racism cannot occur without partnerships led by black, indigenous and people of color representing the diversity of the community. This interactive discussion explores our responsibility as leaders to create a culture of true inclusion.
Duane Reynolds, MHA | Chief Executive Officer, Just Health Collective, LLC
Duane Elliott Reynolds, MHA, brings more than 20 years of experience as a healthcare operation executive, consultant and thought leader in the belonging space. As Founder and CEO of Just Health Collective. Reynolds is responsible overall operations, strategy, and growth of the firm. Previously, Mr. Reynolds served as the President and CEO of the American Hospital Association Institute for Diversity and Health Equity, the leading national organization advancing diversity, equity, and inclusion in the healthcare field. Under his leadership, the organization grew its revenue by 113%, revised organizational strategy and recruited top talent to execute their new path forward.
Prior to his executive position with the Institute for Diversity and Health Equity, Reynolds served in a number of leadership roles within nationally recognized health systems including Johns Hopkins Medicine, Emory Healthcare, OhioHealth and later within the consulting industry at The Advisory Board Company acquired by Optum, a United Health Group company. His career began in organizational development, which provided the foundation for his deep knowledge in change management and leadership. While at Optum, Reynolds created the Health Equity & Inclusion practice – a healthcare consulting service line focused on enhancing business performance by leveraging diversity and inclusion to benefit both payer and provider organization employees and consumers.
Mr. Reynolds is known as a passionate advocate for underserved communities and a trusted advisor to leaders seeking to improve personal or organizational performance. He possesses expertise in academic medicine, physician practice management, access, belonging strategy, unconscious bias, organizational development, change management and executive coaching. Reynolds frequently speaks on these topics at national meetings across the United States. Duane’s collaborative spirit, gentle nature and relentless pursuit of excellence serve as a platform for guiding clients to address difficult challenges with confidence and grace.
Duane holds a Master of Health Administration from The Ohio State University in Columbus, Ohio, and a Bachelor of Science in Public Health from Indiana University in Bloomington, Indiana.
Jeffrey Ring, Ph.D. | Health Psychologist, Leadership Coach, Health Justice Advocate
Jeffrey Ring, Ph.D. is an author, leadership coach, and consultant working to improve successful team leadership and functioning. He is also a bilingual Spanish-speaking health psychologist with a focus on fostering seamless integrated whole-person health care. For nineteen years, he served as Director of Behavioral Sciences and Cultural Medicine at the Family Medicine Residency Program at White Memorial Medical Center in Los Angeles, and he holds a Clinical Professorship in Family Medicine at the Keck School of Medicine at the University of Southern California. His work has focused on health equity and justice and culturally responsive and respectful care. Dr. Ring is the first author of the book Curriculum for Culturally Responsive Care: The Step-by-Step Guide for Cultural Competency Training.
Dr. Ring has expertise in self-care, resilience and well-being and has provided teaching, coaching and facilitation for a wide array of businesses and healthcare organizations. In the summer of 2016, he taught mindfulness meditation to approximately 1200 agricultural workers in Spanish in Central California. In both 2019 and 2020 he was involved in planning and facilitation of travel for health care leaders through Alabama to better understand connections between slavery, racism, mass incarceration, environmental injustice, poverty and health inequities.
Krista Stepney, MHA | Chief Operating Officer, Just Health Collective, LLC
Krista D. Stepney, MHA, brings twelve years of healthcare and professional experience to her role as chief operating officer of Just Health Collective. Ms. Stepney is responsible for managing and overseeing operations, strategic planning, and business development for JHC. Throughout her career, Ms. Stepney has led the design, development, and delivery of cross-functional solutions to clients, bringing together strategy, business process design, organizational design, and change management that improves belonging and health equity.
With expertise and experience in the areas of ambulatory services and strategy, Ms. Stepney’s past work with various clients includes cross-channel provider and customer experience transformation from assessment to implementation. Her advisory services with past clients, both pediatric and adult institutions and systems, include patient access, care variation reduction, and leadership retreat strategic planning. In addition to this work, Ms. Stepney supports proposal writing and business development initiatives.
Prior to joining Just Health Collective, Ms. Stepney served in a variety of leadership roles with Russell Reynolds Associates, Optum, the Advisory Board Company, and Emory Healthcare in Atlanta. Ms. Stepney began her career at Carolinas Medical Center in Charlotte, North Carolina, where she was responsible for the operations of support functions for gastroenterology ambulatory surgery centers.
Ms. Stepney holds a Master of Health Administration from the University of North Carolina at Charlotte, and a Bachelor of Science in biology from the University of North Carolina at Chapel Hill.