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Agenda: Summit 2017

09/06/2017

Preliminary Agenda

Tuesday, October 17

7:30 – 8:30 a.m.

Breakfast Buffet

8:30 a.m.

Why Summit? Setting the Stage for Opportunity and Action
Gina Lasky, PhD, MAPL, President, The College for Behavioral Health Leadership

9:00 a.m.

Human Centered Design Thinking: Innovation in Challenging Times
Amy Schwartz, PhD, Empathic Innovation
Why should we introduce a new way to think about opportunities and solutions? There are numerous reasons that could be listed, but overarching reasons are that Design Thinking achieves all these advantages at the same time:

  • It is a human-centered process that starts with user data, creates design artifacts that address real and not imaginary user needs, and then tests those artifacts with real users;
  • It leverages collective expertise and establishes a shared language and buy-in amongst your team; and
  • It encourages innovation by exploring multiple avenues for the same problem.

“Design Thinking is neither art nor science nor religion. It is the capacity, ultimately, for integrative thinking.” – Tim Brown, IDEO

9:45 a.m.

Design Thinking Lab Teams
It’s not a College Summit if we aren’t working together! Participants will divide into Design Thinking Lab teams to address right-sized innovation opportunities over the course of the program. We’ll take a few moments to group ourselves and share brief introductions.

 “We must design for the way people behave, not for how we would wish them to behave.” ? Donald A. Norman, Living with Complexity

10:00 – 11:45 a.m.

Creating Innovation with Design Thinking: Learning How to Begin
Design-thinking successes have demonstrated that this hands-on, user-centric approach to problem solving can lead to meaningful innovation, and innovation can lead to differentiation and a competitive advantage. This hands-on, user-centric approach is defined through the broad areas of understanding, exploring, and materializing. The process entails recursive phases: empathize, define, ideate, prototype, and implement.

11:45 a.m. – 12:30 p.m.

Lunch

12:45  - 2:45 p.m.

Design Thinking Lab Groups 1 – 5
With guided direction, each Design Thinking Lab (DTL) team will discuss expansively and creatively about how to apply behavioral health expertise to a “big system” using human centered design processes. Together they will develop knowledge about the “user,” pinpoint users’ needs and begin to highlight opportunities for innovation, and brainstorm a range of crazy, creative ideas that could address the unmet needs identified.

Design Thinking Lab Groups 6 – 10
Design Thinking Lab (DTL) teams will meet with representatives from two innovative organizations who have addressed challenges in different ways. Each team will share information not included in written materials and allow time for discussion with the larger group. The presenters will also be available for “design consultation” with each team as they begin to tackle the topic in front of them.
Ending Youth Homelessness in Austin by 2020
Wendy Varnell, LCSW, LifeWorks
Elizabeth Schoenfeld, PhD, LifeWorks

Whole Health, LLC
Sharon Raggio, LPC, LMFT, MBA, Mind Springs Health
Patrick Gordon, MPA, Rocky Mountain Health Plans

2:45 p.m.

Networking Break
Sponsored by Abt Associates

3:00 – 5:00 p.m.

Design Thinking Lab Groups 6 – 10
With guided direction, each Design Thinking Lab (DTL) team will discuss expansively and creatively about how to apply behavioral health expertise to a “big system” using human centered design processes. Together they will develop knowledge about the “user,” pinpoint users’ needs and begin to highlight opportunities for innovation, and brainstorm a range of crazy, creative ideas that could address the unmet needs identified.

Design Thinking Lab Groups 1 – 5
Design Thinking Lab (DTL) teams will meet with representatives from two innovative organizations who have addressed challenges in different ways. Each team will share information not included in written materials and allow time for discussion with the larger group. The presenters will also be available for “design consultation” with each team as they begin to tackle the topic in front of them.
Ending Youth Homelessness in Austin by 2020
Wendy Varnell, LCSW, LifeWorks
Elizabeth Schoenfeld, PhD, LifeWorks

Whole Health, LLC
Sharon Raggio, LPC, LMFT, MBA, Mind Springs Health
Patrick Gordon, MPA, Rocky Mountain Health Plans

5:30 p.m.

New Member Forum: Introducing the College
Attention new members! You are invited for conversation prior to the evening reception. Come meet your colleagues, help us meet you, and learn more about our work.

6:00 – 7:00 p.m.

Networking Reception
Collaborate and enjoy! Join colleagues at the close of the business day for hors d’oeuvres and ongoing conversation before heading out for dinner and to explore the Denver neighborhood.

Wednesday, October 18

7:30 – 8:30 a.m.

Breakfast Buffet

 

8:30 a.m.

Creating Innovation with Design Thinking: Prototypes and User Looks
The beauty of design thinking is that it is scalable. While it can be applied to improve small functions like improving no-show rates for medical appointments, it can also be applied to design disruptive and transformative solutions to societal issues. Critical steps follow the brainstorming stage – developing the prototype or model for the innovation, testing the idea, and making changes based on feedback.

9:30 a.m.

What is Innovative Leadership?
Steve Scoggin, PsyD, MDiv, LPC, CareNet, Inc., a subsidiary of Wake Forest Baptist Health

10:00 a.m. – 12:00 p.m.

Design Thinking Lab Groups 1 – 5
Design Thinking Lab (DTL) teams will meet with representatives from two innovative organizations who have addressed challenges in different ways. Each team will share information not included in written materials and allow time for discussion with the larger group. The presenters will also be available for “design consultation” with each team as they tackle the topic in front of them.
Partners 4 Health – Detroit, MI
Sheilah Clay, MA, Neighborhood Service Organization
Greg Moore, Esq., Dickinson Wright, PLLC
Contessa Rudolph, MSA, Partners 4 Health

Addressing the Health of Men and Boys
Prevention Institute

Design Thinking Lab Groups 6 – 10
Building on the work from Tuesday, DLT teams build, draw, or otherwise create a representation of their innovation for feedback on feasibility and necessary changes, addressing the necessary leadership skills and responsibilities necessary for the innovation to get underway. “User Looks,” the final stage in the design process, puts the innovation in front of others to verify if it achieves goals.

12:00 – 1:30 p.m.

Awards Recognition Luncheon
Timothy J. Coakley Award for Behavioral Health Leadership
King Davis Award for Leadership in Promoting Diversity and Reducing Disparities
Barton Distinguished Member Award
Saul Feldman Lifetime Achievement Award

1:30 – 3:30 p.m.

Design Thinking Lab Groups 6 – 10
Design Thinking Lab (DTL) teams will meet with representatives from two innovative organizations who have addressed challenges in different ways. Each team will share information not included in written materials and allow time for discussion with the larger group. The presenters will also be available for “design consultation” with each team as they tackle the topic in front of them.
Partners 4 Health – Detroit, MI
Sheilah Clay, MA, Neighborhood Service Organization
Greg Moore, Esq., Dickinson Wright, PLLC
Contessa Rudolph, MSA, Partners 4 Health

Addressing the Health of Men and Boys
Prevention Institute

Design Thinking Lab Groups 1 – 5
Building on the work from Tuesday, DLT teams build, draw, or otherwise create a representation of their innovation for feedback on feasibility and necessary changes, addressing the necessary leadership skills and responsibilities necessary for the innovation to get underway. “User Looks,” the final stage in the design process, puts the innovation in front of others to verify if it achieves goals.

3:30 – 4:30 p.m.

Learnings and Reflections of Innovations and the Design Thinking Process
Amy Schwartz, PhD, Empathic Innovation
Lynda Frost, JD, PhD, Hogg Foundation for Mental Health
Jay Roundy, DPA, P2 Performance Plus

4:30 p.m.

Summit Adjourns

 

 

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